Nonprofit · EIN 93-0784586
211 INFO
Tax-exempt · PORTLAND, OR 97220
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $9,224,159 | $9,014,469 | $209,690 | $9,722,849 | $1,651,241 | $8,071,608 |
| June 30, 2024 | 990 | $9,814,903 | $9,141,776 | $673,127 | $8,339,364 | $750,988 | $7,588,376 |
| June 30, 2023 | 990 | $9,607,829 | $8,014,048 | $1,593,781 | $7,475,151 | $972,222 | $6,502,929 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $8,947,290
- of which government grants
- $6,881,277
- Program service revenue
- $0
- Investment income
- $270,618
- Other revenue
- $6,251
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $202,577
- Other salaries and wages
- $5,783,160
- Salaries, compensation and benefits (total)
- $7,361,564
- Professional fundraising fees
- $0
- Accounting fees
- $23,200
- Occupancy
- $233,210
- Travel
- $53,432
- Depreciation
- $7,452
- Program services (functional)
- $8,075,290
- Management and general (functional)
- $865,407
- Fundraising (functional)
- $73,772
Balance sheet and other
- Total assets, start of year
- $8,339,364
- Total assets, end of year
- $9,722,849
- Total liabilities, end of year
- $1,651,241
- Net assets, end of year
- $8,071,608
- Land, buildings and equipment
- $4,486
- Publicly traded securities
- $4,965,253
- Net assets without donor restrictions
- $8,071,608
- Gross receipts
- $9,496,309
- Employees
- 176
- Volunteers
- 20
- Year formed
- 1980
- State of legal domicile
- OR
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| DANIEL HERMAN | CEO Officer | 40 | $184,956 | $3,699 |
| ERICK MADDOX | BOARD CHAIR Trustee or director, Officer | 3 | $0 | $0 |
| NED MOSSMAN | VICE CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| ANGELA MITCHELL | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| GRAHAM BOULDIN | SECRETARY Trustee or director, Officer | 2 | $0 | $0 |
| CEILIA HIGUERA | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| CRAIG OPPERMAN | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| ELLEN PINNEY | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| MARTIN TAYLOR | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| MICHAEL POPE | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| PISETH PICH | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| TRACY CARVER | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
990 for the year ended June 30, 2024: 12 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| DANIEL HERMAN | CEO Officer | 40 | $184,956 | $3,699 |
| PISETH PICH | BOARD CHAIR Trustee or director, Officer | 3 | $0 | $0 |
| SUSAN FISCHER-MAKI | VICE CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| MICHAEL POPE | SECRETARY Trustee or director, Officer | 2 | $0 | $0 |
| ERICK MADDOX | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| MARTIN TAYLOR | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| NED MOSSMAN | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| ELLEN PINNEY | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| CRAIG OPPERMAN | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| LEROY PATTON | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| GRAHAM BOULDIN | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| ANGELA MITCHELL | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
990 for the year ended June 30, 2023: 14 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| DANIEL HERMAN | CEO Officer | 40 | $178,975 | $3,579 |
| MARTIN TAYLOR | IMMEDIATE PAST CHAIR Trustee or director, Officer | 3 | $0 | $0 |
| PISETH PICH | BOARD CHAIR Trustee or director, Officer | 3 | $0 | $0 |
| NED MOSSMAN | TREASURER Trustee or director, Officer | 3 | $0 | $0 |
| SUSAN FISCHER-MAKI | SECRETARY Trustee or director, Officer | 2 | $0 | $0 |
| ELLEN PINNEY | BOARD MEMBER Trustee or director | 3 | $0 | $0 |
| CRAIG OPPERMAN | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| ERICK MADDOX | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| LEROY PATTON | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| GRAHAM BOULDIN | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| XAVIER MARTINEZ | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| ANGELA MITCHELL | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| DAVID NAVARRO | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
| MICHAEL POPE | BOARD MEMBER Trustee or director | 2 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 7515 NE AMBASSADOR PL STE C, PORTLAND, OR 97220-1379
- Principal officer (990 for 2024)
- DAN HERMAN, 7515 NE AMBASSADOR PLACE C, PORTLAND, OR 97220
- Signed the 990
- DAN HERMAN, CEO
- Phone
- (503) 226-3099
- Website
- WWW.211INFO.ORG
- Return prepared by
- MCDONALD JACOBS PC
Mission
OUR CENTRAL HUB EMPOWERS OREGON AND SOUTHWEST WASHINGTON COMMUNITIES BY HELPING PEOPLE IDENTIFY, NAVIGATE AND CONNECT WITH THE LOCAL RESOURCES THEY NEED.
Program accomplishments
- CORE 211INFO SERVICES: 211INFO ADDRESSES COMMUNITY DETERMINANTS OF HEALTH BY LINKING CONSUMERS WITH THE PROGRAMS THAT PROMOTE HEALTH, RESILIENCY AND IMPROVED CHILDHOOD OUTCOMES IN OREGON AND SOUTHWEST WASHINGTON: FOOD, SHELTER, AFFORDABLE HOUSING, PARENTING RESOURCES, HEALTH CARE, DENTAL, MENTAL HEALTH, CRISIS SERVICES, FORECLOSURE PREVENTION PROGRAMS, EMPLOYMENT, LEGAL AID, SCHOOL READINESS, CLOTHING, MATERNAL AND CHILD HEALTH, AND RELATED PROGRAMS. 211INFO PROVIDES A DETAILED, UPDATED AND UNBIASED DATABASE OF RECORDS FROM 3,000 HEALTH AND SOCIAL SERVICE ORGANIZATIONS, INCLUDING NONPROFIT, GOVERNMENT AND FAITH-BASED ASSISTANCE. FOR CONSUMERS, THE SERVICE IS FREE, CONFIDENTIAL AND LIVE, WITH A TEAM OF CERTIFIED COMMUNITY INFORMATION SPECIALISTS PROVIDING REFERRALS, COLLECTING DEMOGRAPHIC DATA AND ASKING "THE SECOND QUESTION," WHICH MAY LEAD PEOPLE TO A PROGRAM THEY DIDN'T REALIZE WAS AVAILABLE. FOR INSTANCE, SOMEONE SEEKING HELP WITH THEIR ELECTRIC BILL MAY NOT REALIZE THEY MAY QUALIFY FOR JOB TRAINING. 211INFO'S SERVICES ARE PROVIDED BY TELEPHONE, TEXT, EMAIL, WEBSITE AND MOBILE APP, AND PARTNER AGENCIES' PROGRAMS AND EVENTS ARE PUBLICIZED THROUGH SOCIAL MEDIA. OUTREACH STAFF AND COMMUNITY INFORMATION SPECIALISTS HELP TO EDUCATE CLIENTS AND PARTNER AGENCIES ABOUT THE NETWORK OF SERVICES AVAILABLE IN THEIR COMMUNITIES. DATA ANALYTICS HELP COMMUNITY LEADERS ASSESS SOCIAL SERVICE NEEDS, DEMOGRAPHIC PATTERNS AND SITE-SPECIFIC TRENDS.Expenses $6,812,118
- SPECIALTY PROGRAMS: IN ADDITION TO COMPREHENSIVE INFORMATION AND REFERRAL, A STATEWIDE DATABASE OF RECORDS FROM 3,000 ORGANIZATIONS, OUTREACH AND DATA REPORTING, 211INFO PROVIDES SPECIALTY PROGRAMS THAT OFFER A DEEPER LEVEL OF EDUCATION, ADVOCACY AND SUBJECT-AREA EXPERTISE. EMERGENCY REPONSE: THE AGENCY SERVES AS A TRIAGE POINT FOR PUBLIC INQUIRY DURING LOCAL AND STATEWIDE DISASTER RESPONSE, USING FAQS AND SCRIPTS THAT CONVEY AUTHORITATIVE MESSAGING. UTILIZING OUR CONTACT CENTER AND ROBUST SOCIAL MEDIA COMMUNICATIONS, 211INFO PROVIDES RELIABLE AND ACCESSIBLE INFORMATION DURING RAPIDLY CHANGING CONDITIONS. SPECIALTY PROGRAMS: 211INFO PROVIDES EXPERTISE IN AREAS INCLUDING COORDINATED ENTRY INTO HOUSING/SHELTER; MATERNAL AND CHILD HEALTH; FOOD RESOURCES; AND SUPPORTS FOR LOW-INCOME PEOPLE WHO MUST TRAVEL TO ACCESS BREAST CANCER TREATMENT. SOME EXAMPLES OF THIS WORK INCLUDE:- AS PART OF THE COORDINATED ENTRY SYSTEM FOR MULTNOMAH COUNTY'S HOMELESS FAMILIES SYSTEM OF CARE, 211INFO PROVIDES A SINGLE POINT OF CONTACT FOR PROGRAMS THAT SUPPORT FAMILIES EXPERIENCING HOMELESSNESS, INCLUDING A 24/7 CONTACT CENTER, SHELTER REFERRALS, TRANSPORTATION OPTIONS, AND DATA ENTRY TO INPUT FAMILY INFORMATION INTO THE HOMELESS MANAGEMENT INFORMATION SYSTEM USED BY ALL PARTICIPATING AGENCIES. 211INFO SPECIALISTS COORDINATE MEETINGS BETWEEN FAMILIES AND COUNTY HOUSING TEAM MEMBERS; SPECIALISTS ALSO MANAGE WAITLISTS FOR HOUSING PLACEMENT. THESE PROGRAMS INCLUDE DOING SCREENINGS FOR HOMELESS VETERANS.- WORKING WITH THE OREGON HEALTH AUTHORITY, 211INFO PROVIDES EXPERT STAFF AND REPORTS ON WOMEN AND CHILDREN'S ACCESS TO HEALTH CARE, FOOD, SEXUAL AND REPRODUCTIVE HEALTH CARE, PREGNANCY SUPPORTS, AND IMMUNIZATIONS.- 211INFO'S PARENT EDUCATORS OFFER CHILD DEVELOPMENT INFORMATION AND REFERRALS TO CHILD CARE, PARENTING SUPPORTS, EARLY ASSESSMENT, SPECIAL EDUCATION, TRAUMA-INFORMED TREATMENT PROGRAMS AND RELATED PROGRAMS. FAMILIES CONTACTING 211INFO ARE INFORMED ABOUT STATE TANF AND ERDC PROGRAMS.Expenses $1,082,719
- 211INFO'S COORDINATION CENTER HELPS PEOPLE NAVIGATE COMMUNITY RESOURCES, PROVIDES FOLLOW UP TO CLIENTS, AND DOCUMENTS OUTCOMES BY PARTNERING WITH CCOS, HEALTH CARE SYSTEMS AND RELATED ORGANIZATIONS. THIS RESULTS IN A "CLOSED LOOP REFERRAL SYSTEM" FOR CONSUMER AND HEALTHCARE PROVIDERS. IN ADDITION TO A CORE FOCUS ON HEALTH AND SOCIAL SERVICES 211INFO PROVIDES SERVICES TO OTHER ORGANIZATIONS, GENERALLY ON A CONTRACT BASIS, WITH QUICK-RESPONSE STAFFING, DATA REPORTING AND TECHNICAL EXPERTISE. 211INFO IS LISTED IN THE OREGON PROCUREMENT INFORMATION NETWORK. EXAMPLES OF THESE CONTRACTS INCLUDE A 24/7 FOSTER PARENT SUPPORT HOTLINE, AND A PESTICIDE EXPOSURE HOTLINE FOR THE OREGON DEPARTMENT OF AGRICULTURE.Expenses $180,453
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 93-0784586
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1981
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Mental health and crisis intervention (F40Z)
- Assets (IRS master file)
- $9,722,849
- Income (IRS master file)
- $9,496,309
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $9,224,159 | $9,014,469 | $9,722,849 | IRS |
| 990 | June 2024 | $9,814,903 | $9,141,776 | $8,339,364 | IRS |
| 990 | June 2023 | $9,607,829 | $8,014,048 | $7,475,151 | XML |
| 990 | June 2022 | $8,798,476 | $7,133,077 | $5,254,774 | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2020 | – | – | – | IRS |
| 990 | June 2019 | – | – | – | IRS |
| 990 | June 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 93-0784586).
Questions about 211 INFO
- What is the EIN of 211 INFO?
- The employer identification number (EIN) of 211 INFO is 93-0784586.
- Is 211 INFO tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1981.
- Are donations to 211 INFO tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does 211 INFO file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of 211 INFO due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did 211 INFO last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of 211 INFO?
- The 990 for the year ended June 30, 2025 names DAN HERMAN.
- Who are the officers and directors of 211 INFO?
- The 990 for the year ended June 30, 2025 lists 12 people; 1 received compensation from the organization, the highest $184,956 (DANIEL HERMAN, CEO).
- How much revenue does 211 INFO have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $9,224,159, expenses of $9,014,469 and total assets of $9,722,849 at year end.
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All nonprofits in PORTLAND · Oregon · Mental health and crisis intervention