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Nonprofit · EIN 34-0925129

FRIENDS AND FAMILY CREDIT UNION

Tax-exempt · MASSILLON, OH 44646

Financials

$5.3M$4.9M2023$5.9M$5.3M2024$6.1M$5.4M2025
Revenue Expenses · by fiscal year end
Financials of FRIENDS AND FAMILY CREDIT UNION by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2025990$6,144,310$5,377,624$766,686$108,639,673$99,971,629$8,668,044
December 31, 2024990$5,925,757$5,265,346$660,411$107,222,741$98,911,184$8,311,557
December 31, 2023990$5,349,694$4,947,667$402,027$107,654,308$99,776,194$7,878,114
Financial details: 990 for the year ended December 31, 2025

Revenue

Contributions, gifts and grants
$0
Program service revenue
$5,356,718
Investment income
$780,047
Other revenue
$7,545

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$267,688
Other salaries and wages
$888,779
Salaries, compensation and benefits (total)
$1,551,029
Professional fundraising fees
$0
Legal fees
$4,500
Accounting fees
$33,180
Occupancy
$208,249
Depreciation
$207,608

Balance sheet and other

Total assets, start of year
$107,222,741
Total assets, end of year
$108,639,673
Total liabilities, end of year
$99,971,629
Net assets, end of year
$8,668,044
Land, buildings and equipment
$2,550,152
Gross unrelated business income
$374,320
Gross receipts
$6,144,310
Employees
40
Volunteers
7
Year formed
1958
State of legal domicile
OH

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
JEANNA COSTANZOCEO
Officer
40$113,624$20,722
HEIDI MASONCFO
Officer
40$79,828$18,662
TIM MAURERDIRECTOR
Trustee or director
2$34,852$0
JIM TRINERCHAIRMAN
Trustee or director, Officer
2$0$0
MIKE LOUDIANAVICE CHAIRMAN
Trustee or director, Officer
2$0$0
MELVILLE MAIERTREASURER
Trustee or director, Officer
2$0$0
GARY LUCASSECRETARY
Trustee or director, Officer
2$0$0
MICHAEL ZIEGELHOFERDIRECTOR
Trustee or director
2$0$0
BILL HAMITDIRECTOR
Trustee or director
2$0$0
TIMOTHY ROSSDIRECTOR
Trustee or director
2$0$0
990 for the year ended December 31, 2024: 9 people
NameTitleHours / weekCompensationOther / benefits
JEANNA COSTANZOCEO
Officer
40$111,040$18,693
HEIDI MASONCFO
Officer
40$75,309$16,743
JIM TRINERCHAIRMAN
Trustee or director, Officer
2$0$0
MIKE LOUDIANAVICE CHAIRMAN
Trustee or director, Officer
2$0$0
MELVILLE MAIERTREASURER
Trustee or director, Officer
2$0$0
GARY LUCASSECRETARY
Trustee or director, Officer
2$0$0
MICHAEL ZIEGELHOFERDIRECTOR
Trustee or director
2$0$0
BILL HAMITDIRECTOR
Trustee or director
2$0$0
TIMOTHY ROSSDIRECTOR
Trustee or director
2$0$0
990 for the year ended December 31, 2023: 9 people
NameTitleHours / weekCompensationOther / benefits
JEANNA COSTANZOCEO
Officer
40$105,040$20,041
HEIDI MASONCFO
Officer
40$71,267$7,403
JIM TRINERCHAIRMAN
Trustee or director, Officer
2$0$0
MIKE LOUDIANAVICE CHAIRMAN
Trustee or director, Officer
2$0$0
MELVILLE MAIERTREASURER
Trustee or director, Officer
2$0$0
GARY LUCASSECRETARY
Trustee or director, Officer
2$0$0
MICHAEL ZIEGELHOFERDIRECTOR
Trustee or director
2$0$0
BILL HAMITDIRECTOR
Trustee or director
2$0$0
TIMOTHY ROSSDIRECTOR
Trustee or director
2$0$0

Address and contacts

Address (IRS master file)
3920 ERIE ST S, MASSILLON, OH 44646-7970
Principal officer (990 for 2025)
JEANNA COSTANZO, PO BOX 1250, MASSILLON, OH 44646
Signed the 990
JEANNA COSTANZO, CEO
Phone
(330) 832-1371
Return prepared by
MALONEY NOVOTNY LLC

Mission

SEE SCHEDULE O. THE FRIENDS AND FAMILY CREDIT UNION WAS FOUNDED IN 1958 TO SERVE THE FINANCIAL NEEDS OF EMPLOYEES OF THE MASSILLON SCHOOL SYSTEM. IN 2001, THE CREDIT UNION BECAME A COMMUNITY CHARTER CREDIT UNION. NOW, ALL BUSINESSES, INDIVIDUALS AND THEIR FAMILIES WHO LIVE, WORK, WORSHIP, OR ATTEND SCHOOL IN STARK COUNTY, OH ARE ELIGIBLE TO JOIN. FRIENDS AND FAMILY CREDIT UNION IS A FULL-SERVICE FINANCIAL INSTITUTION. THE FRIENDLY STAFF IS FULLY COMMITTED TO SERVICING ITS MEMBERSHIP. THE MEMBERS ARE OWNERS OF THE CREDIT UNION. PROFITS ARE RETURNED TO MEMBERS IN THE FORM OF HIGHER INTEREST ON SAVINGS, LOWER INTEREST RATES ON LOANS AND LOWER SERVICE FEES. MEMBERS ALSO ELECT A VOLUNTEER BOARD OF DIRECTORS THAT SET THE POLICIES FOR THE CREDIT UNION.

990 for the year ended December 31, 2025

Program accomplishments

  • MEMBER LOANS - THE CREDIT UNION STRIVES TO PROVIDE ITS MEMBERS WITH FINANCIAL FLEXIBILITY AND ENCOURAGE SAVINGS WITH VARIOUS TYPES OF LOANS IN THE FOLLOWING CATEGORIES: AUTOMOBILE LOANS, MORTGAGE LOANS, UNSECURED LOANS, REAL ESTATE LOANS, AND OTHER VARIOUS TYPES. AS OF YEAR END, THE CREDIT UNION HAD 5,829 LOANS OUTSTANDING.
  • DEPOSITORY ACCOUNTS - THE CREDIT UNION STRIVES TO PROVIDE ITS MEMBERS WITH FINANCIAL FLEXIBILITY AND ENCOURAGE SAVINGS WITH VARIOUS TYPES OF DEPOSITORY ACCOUNTS. THE CREDIT UNION CURRENTLY OFFERS DEPOSITORY ACCOUNTS IN VARIETIES SUCH AS DRAFT ACCOUNTS, CHECKING ACCOUNTS, SAVINGS ACCOUNTS, CERTIFICATE OF DEPOSIT ACCOUNTS, INDIVIDUAL RETIREMENT ACCOUNTS, MONEY MARKET ACCOUNTS, AND OTHER VARIOUS TYPES. AS OF THE YEAR END, THE THERE WERE 19,331 DEPOSITORY ACCOUNTS HELD AT THE CREDIT UNION.
  • DEBIT CARD PROGRAM - THE CREDIT UNION STRIVES TO PROVIDE ITS MEMBERS WITH FINANCIAL FLEXIBILITY AND ENCOURAGE SAVINGS WITH THE ALLOWANCE OF A DEBIT CARD.
  • MEMBER SERVICES, INCLUDING INTERNET BANKING AND BILL PAY IN ORDER TO PROVIDE MEMBERS WITH FASTEST AND SAFEST WAYS OF TRANSACTING BUSINESS. INCLUDES OVERDRAFT PROTECTION TO ASSIST MEMBERS WITH SERVICES TO AVOID UNWANTED FEES.

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026990 on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
34-0925129
Tax-exempt status
501(c)(14): State-chartered credit union
Donations deductible
No
Exempt since
1969
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$108,639,673
Income (IRS master file)
$6,144,310

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2025$6,144,310$5,377,624$108,639,673IRS
990December 2024$5,925,757$5,265,346$107,222,741XML
990December 2023$5,349,694$4,947,667$107,654,308XML
990December 2022$4,365,367$4,078,337$109,610,235IRS
990December 2021–––IRS
990December 2020–––IRS
990December 2019–––IRS
990December 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 34-0925129).

Questions about FRIENDS AND FAMILY CREDIT UNION

What is the EIN of FRIENDS AND FAMILY CREDIT UNION?
The employer identification number (EIN) of FRIENDS AND FAMILY CREDIT UNION is 34-0925129.
Is FRIENDS AND FAMILY CREDIT UNION tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(14) since 1969.
Are donations to FRIENDS AND FAMILY CREDIT UNION tax-deductible?
No. The IRS master file says contributions to it are not deductible.
Which annual return does FRIENDS AND FAMILY CREDIT UNION file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of FRIENDS AND FAMILY CREDIT UNION due?
The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did FRIENDS AND FAMILY CREDIT UNION last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2025.
Who is the principal officer of FRIENDS AND FAMILY CREDIT UNION?
The 990 for the year ended December 31, 2025 names JEANNA COSTANZO.
Who are the officers and directors of FRIENDS AND FAMILY CREDIT UNION?
The 990 for the year ended December 31, 2025 lists 10 people; 3 received compensation from the organization, the highest $113,624 (JEANNA COSTANZO, CEO).
How much revenue does FRIENDS AND FAMILY CREDIT UNION have?
On its 990 for the year ended December 31, 2025 it reported revenue of $6,144,310, expenses of $5,377,624 and total assets of $108,639,673 at year end.

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