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Nonprofit · EIN 91-0773187

CRISIS CONNECTIONS

Also known as CRISIS CLINIC

Tax-exempt · SEATTLE, WA 98121

Financials

$19.9M$19.3M2023$25.3M$25M2024$31.3M$29.7M2025
Revenue Expenses · by fiscal year end
Financials of CRISIS CONNECTIONS by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2025990$31,254,696$29,715,156$1,539,540$11,712,232$4,037,809$7,674,423
December 31, 2024990$25,330,257$25,037,992$292,265$10,325,417$4,195,339$6,130,078
December 31, 2023990$19,894,332$19,348,941$545,391$10,625,047$4,819,346$5,805,701
Financial details: 990 for the year ended December 31, 2025

Revenue

Contributions, gifts and grants
$31,288,727
of which government grants
$25,196,624
Program service revenue
$1,815
Investment income
$45,312
Net rental income
-$91,597
Other revenue
-$81,158

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$428,374
Other salaries and wages
$20,251,296
Salaries, compensation and benefits (total)
$25,171,797
Professional fundraising fees
$0
Legal fees
$133,071
Accounting fees
$36,013
Occupancy
$405,973
Depreciation
$74,252
Program services (functional)
$26,393,013
Management and general (functional)
$2,784,477
Fundraising (functional)
$537,666

Balance sheet and other

Total assets, start of year
$10,325,417
Total assets, end of year
$11,712,232
Total liabilities, end of year
$4,037,809
Net assets, end of year
$7,674,423
Land, buildings and equipment
$213,126
Net assets without donor restrictions
$7,674,423
Gross receipts
$31,576,778
Employees
472
Volunteers
384
Year formed
1963
State of legal domicile
WA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
MICHELLE MCDANIELCHIEF EXECUTIVE OFFICER
Officer
37.5$264,487$11,172
AUNDREA JACKSONCHIEF OPERATIONS OFFICER
Highest-paid employee
37.5$192,259$10,579
CIERA YOUNGCHIEF DIVERSITY, EQUITY, INCLUSION & BELONGING OFF
Highest-paid employee
37.5$168,089$10,579
SONJA HANSONVICE PRESIDENT OF FINANCE
Officer
37.5$152,715$0
MEGAN HAMPSONCHIEF PHILANTHROPY & COMMUNITY RELATIONS OFFICER
Highest-paid employee
37.5$142,622$7,052
KIM BJORN911 DIVERSION DIRECTOR
Highest-paid employee
37.5$134,983$10,579
DIANE MAYESCLINICAL DIRECTOR 988 CRISIS SERVICES
Highest-paid employee
37.5$130,957$10,579
JOHN ENGBERBOARD PRESIDENT
Trustee or director, Officer
1$0$0
LARRY LITTLEVICE PRESIDENT AND TREASURER
Trustee or director, Officer
1$0$0
ERICA NGSECRETARY
Trustee or director, Officer
1$0$0
BRIAN ABEELBOARD MEMBER
Trustee or director
1$0$0
NICOLE IMBRIACOBOARD MEMBER
Trustee or director
1$0$0
DAN KOBUSSENBOARD MEMBER
Trustee or director
1$0$0
DEB GUMBARDOBOARD MEMBER
Trustee or director
1$0$0
ROBIN WARRENBOARD MEMBER
Trustee or director
1$0$0
3 more people on this return
NameTitleHours / weekCompensation
STEPHANIE FOXBOARD MEMBER
Trustee or director
1$0
EVE CREVOSHAYBOARD MEMBER
Trustee or director
1$0
MELISSA MARSHBOARD MEMBER
Trustee or director
1$0
990 for the year ended December 31, 2024: 14 people
NameTitleHours / weekCompensationOther / benefits
MICHELLE MCDANIELCHIEF EXECUTIVE OFFICER
Officer
37.5$213,713$21,982
AUNDREA JACKSONCHIEF ADMINISTRATIVE OFFICER
Highest-paid employee
37.5$186,492$9,318
CIERA YOUNGCHIEF DEIB OFFICER
Highest-paid employee
37.5$158,055$587
SERGEY SMIRNOVSENIOR DEVELOPMENT DIRECTOR
Highest-paid employee
37.5$140,877$9,310
KENNETH GARDINERCLINICAL SUPERVISOR
Highest-paid employee
37.5$139,986$9,318
ALICE NICHOLSSENIOR DIRECTOR OF CLINICAL OPERATIONS
Highest-paid employee
37.5$137,717$587
SONJA HANSONSENIOR DIRECTOR OF FINANCE
Officer
37.5$136,451$0
JOHN ENGBERPRESIDENT
Trustee or director, Officer
1$0$0
LARRY LITTLEVICE PRESIDENT & TREASURER
Trustee or director, Officer
1$0$0
STACEY BAKERSECRETARY
Trustee or director, Officer
1$0$0
MELISSA MARSHBOARD MEMBER
Trustee or director
1$0$0
DEB GUMBARDOBOARD MEMBER
Trustee or director
1$0$0
STEPHANIE FOXBOARD MEMBER
Trustee or director
1$0$0
ERICA NGBOARD MEMBER
Trustee or director
1$0$0
990 for the year ended December 31, 2023: 18 people
NameTitleHours / weekCompensationOther / benefits
MICHELLE MCDANIELCHIEF EXECUTIVE OFFICER
Officer
37.5$179,033$48,553
AUNDREA JACKSONCHIEF ADMINISTRATIVE OFFICER
Highest-paid employee
37.5$137,762$20,938
KENNETH GARDINERGRAVEYARD CLINICAL SUPERVISOR
Highest-paid employee
37.5$137,369$9,351
NEIL OLSONSENIOR DIRECTOR OF STRATEGIC INITIATIVES
Highest-paid employee
37.5$126,059$15,758
SERGEY SMIRNOVSENIOR DIRECTOR OF ADVANCEMENT
Highest-paid employee
37.5$131,113$9,111
SONJA HANSONDIRECTOR OF FINANCE
Officer
37.5$108,500$0
DAVID JOHNSONPRESIDENT
Trustee or director, Officer
1$0$0
JOHN B ENGBERVICE PRESIDENT
Trustee or director, Officer
1$0$0
ANGELA CRONINSECRETARY
Trustee or director, Officer
1$0$0
LARRY LITTLETREASURER
Trustee or director, Officer
1$0$0
MICHAEL RUBBINACCIOBOARD MEMBER
Trustee or director
1$0$0
SIERRA RANIERBOARD MEMBER
Trustee or director
1$0$0
MELISSA MARSHBOARD MEMBER
Trustee or director
1$0$0
DEBRA GUMBARDOBOARD MEMBER
Trustee or director
1$0$0
JUNE MARTINBOARD MEMBER
Trustee or director
1$0$0
STACEY L BAKERBOARD MEMBER
Trustee or director
1$0$0
ERICA NGBOARD MEMBER
Trustee or director
1$0$0
ALICE BRAVERMANBOARD MEMBER
Trustee or director
1$0$0

Address and contacts

Address (IRS master file)
2901 3RD AVE STE 100, SEATTLE, WA 98121-1037
In care of
% CRIS
Principal officer (990 for 2025)
MICHELLE MCDANIEL, 2901 3RD AVE 100, SEATTLE, WA 98121
Signed the 990
MICHELLE MCDANIEL, CEO
Phone
(206) 461-3210
Return prepared by
GREENWOOD OHLUND PS

Mission

TO FOSTER RESILIENCE AND WELLBEING FOR ALL BY CONNECTING PEOPLE TO ACCESSIBLE AND COMPASSIONATE SUPPORT.

990 for the year ended December 31, 2025

Program accomplishments

  • CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION, AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISIS - PHYSICAL, EMOTIONAL, OR FINANCIAL. OUR TRAINED VOLUNTEERS AND STAFF OFFER SUPPORT, HELP CALLERS CONNECT TO NECESSARY RESOURCES, AND LISTEN WITHOUT JUDGEMENT. OUR CRISIS SERVICES INCLUDE: 1) OUR 24-HOUR CRISIS LINE IS THERE WHEN A MEMBER OF THE COMMUNITY FEELS OVERWHELMED, DEEPLY SAD, ALONE, OR EVEN DESPERATE. THEY CAN TALK TO A REAL PERSON WHO LENDS AN UNDERSTANDING EAR AND HELPS THEM NAVIGATE THROUGH THE CRISIS; 2) TEEN LINK IS A CONFIDENTIAL HELPLINE FOR TEENS, BY TEENS. THROUGH PHONE, TEXT, AND CHAT, TEEN LINK VOLUNTEERS ADDRESS URGENT PROBLEMS SUCH AS SELF-HARM, LONELINESS, BULLYING, ABUSE, SUBSTANCE USE AND FAMILY ISSUES; 3) OUR WARM LINE OFFERS PEER SUPPORT FOR PEOPLE LIVING WITH EMOTIONAL AND MENTAL HEALTH CHALLENGES. BECAUSE WARM LINE VOLUNTEERS HAVE EXPERIENCED MENTAL HEALTH CHALLENGES THEMSELVES, THEY OFFER A SAFE AND CONFIDENTIAL OPTION FOR THOSE WHO WANT TO CONNECT WITH SOMEONE WHO UNDERSTANDS; 4) OUR WASHINGTON RECOVERY HELP LINE PROVIDES CRISIS INTERVENTION AND REFERRAL SERVICES FOR WASHINGTON STATE RESIDENTS STRUGGLING WITH ADDICTION. 5) CRISIS CONNECTIONS EXPERTLY TRAINED STAFF RESPOND TO 988 CALLS IN KING COUNTY 24/7. THEY HELP PEOPLE WHO ARE EXPERIENCING MENTAL HEALTH RELATED DISTRESS - THOUGHTS OF SUICIDE, MENTAL HEALTH OR SUBSTANCE USE CRISIS, AND OTHER KINDS OF EMOTIONAL DISTRESS. PEOPLE CAN CALL OR TEXT 988 OR CHAT 988LIFELINE.ORG FOR THEMSELVES OR IF THEY ARE WORRIED ABOUT A LOVED ONE WHO MAY NEED CRISIS SUPPORT.
    Expenses $23,357,270
  • CRISIS CONNECTIONS' KING COUNTY 211 PROGRAM IS THE COMMUNITY'S LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 211 INFORMATION & REFERRAL SPECIALISTS HELP COMMUNITY MEMBERS NAVIGATE THE COMPLEX HEALTH AND HUMAN SERVICE LANDSCAPE AND CONNECT THEM TO BEST-FIT RESOURCES FOR THEIR UNIQUE NEEDS. 211'S OVERARCHING GOALS ARE TO PROVIDE THE SUPPORT NEEDED TO PREVENT URGENT NEEDS FROM BECOMING CRISES AND CONNECT PEOPLE TO RESOURCES TO IMPROVE THEIR HEALTH, WELL-BEING, AND QUALITY OF LIFE. OUR 211 TEAM ALSO MANAGES COMMUNITY RESOURCES ONLINE (CRO) - THE MOST UP-TO-DATE AND COMPREHENSIVE DATABASE OF HEALTH AND HUMAN SERVICES AVAILABLE FOR ALL OF WASHINGTON STATE. OUR INTAKE SPECIALISTS PROVIDE REFERRALS TO COMMUNITY CARE HUBS IN WASHINGTON STATE.
    Expenses $3,035,743 · revenue $1,815

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026990 on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
91-0773187
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1964
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$11,712,232
Income (IRS master file)
$31,576,778

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2025$31,254,696$29,715,156$11,712,232XML
990December 2024$25,330,257$25,037,992$10,325,417XML
990December 2023$19,894,332$19,348,941$10,625,047XML
990December 2022$14,292,500$14,151,393$11,306,114IRS
990December 2021–––IRS
990December 2020–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 91-0773187).

Questions about CRISIS CONNECTIONS

What is the EIN of CRISIS CONNECTIONS?
The employer identification number (EIN) of CRISIS CONNECTIONS is 91-0773187.
Is CRISIS CONNECTIONS tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1964.
Are donations to CRISIS CONNECTIONS tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does CRISIS CONNECTIONS file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of CRISIS CONNECTIONS due?
The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did CRISIS CONNECTIONS last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2025.
Who is the principal officer of CRISIS CONNECTIONS?
The 990 for the year ended December 31, 2025 names MICHELLE MCDANIEL.
Who are the officers and directors of CRISIS CONNECTIONS?
The 990 for the year ended December 31, 2025 lists 18 people; 7 received compensation from the organization, the highest $264,487 (MICHELLE MCDANIEL, CHIEF EXECUTIVE OFFICER).
How much revenue does CRISIS CONNECTIONS have?
On its 990 for the year ended December 31, 2025 it reported revenue of $31,254,696, expenses of $29,715,156 and total assets of $11,712,232 at year end.

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