Nonprofit · EIN 59-2453220
BETTER BUSINESS BUREAU OF WEST FLORIDA INC
Tax-exempt · CLEARWATER, FL 33759
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2025 | 990 | $4,448,715 | $3,541,942 | $906,773 | $12,852,232 | $1,291,652 | $11,560,580 |
| December 31, 2024 | 990 | $3,981,955 | $3,370,317 | $611,638 | $11,731,894 | $1,261,616 | $10,470,278 |
| December 31, 2023 | 990 | $3,826,225 | $3,191,032 | $635,193 | $10,894,916 | $1,316,069 | $9,578,847 |
Financial details: 990 for the year ended December 31, 2025
Revenue
- Contributions, gifts and grants
- $0
- Program service revenue
- $3,706,661
- Investment income
- $716,829
- Net gain from sales of assets
- $397,844
- Other revenue
- $25,225
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $704,101
- Other salaries and wages
- $812,340
- Salaries, compensation and benefits (total)
- $1,738,002
- Professional fundraising fees
- $0
- Legal fees
- $5,889
- Accounting fees
- $27,391
- Occupancy
- $68,433
- Travel
- $13,391
- Depreciation
- $70,826
- Program services (functional)
- $1,825,108
- Management and general (functional)
- $1,716,834
Balance sheet and other
- Total assets, start of year
- $11,731,894
- Total assets, end of year
- $12,852,232
- Total liabilities, end of year
- $1,291,652
- Net assets, end of year
- $11,560,580
- Land, buildings and equipment
- $1,601,725
- Publicly traded securities
- $5,843,727
- Gross unrelated business income
- $22,980
- Gross receipts
- $6,510,609
- Employees
- 42
- Volunteers
- 0
- Year formed
- 1984
- State of legal domicile
- FL
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Karen W Nalven | President/CEO Trustee or director, Officer | 60 | $196,439 | $30,572 |
| John Zajac | Corporate Counsel Highest-paid employee | 50 | $151,005 | $14,594 |
| Michelle Grella | Senior Business Relations Highest-paid employee | 50 | $126,059 | $19,935 |
| Todd Eikenberry | Business Development Manag Highest-paid employee | 50 | $118,989 | $13,571 |
| Stephanie Renfroe-Kelly | Financial Officer Highest-paid employee | 50 | $111,609 | $12,154 |
| Steven G Klein | Past Chair Trustee or director, Officer | 1 | $0 | $0 |
| Jim Alex | Treasurer Trustee or director, Officer | 1 | $0 | $0 |
| Karla Moreno | Vice Chair Trustee or director, Officer | 1 | $0 | $0 |
| Terry Chapman | Director Trustee or director | 1 | $0 | $0 |
| Thomas Cleary | Director Trustee or director | 1 | $0 | $0 |
| Judie Glenn | Director Trustee or director | 1 | $0 | $0 |
| Amy Rettig | Director Trustee or director | 1 | $0 | $0 |
| Ronald Ricardo | Director Trustee or director | 1 | $0 | $0 |
| Mark Vernick | Chair Trustee or director, Officer | 1 | $0 | $0 |
| Leslie M Conklin Esq | Director Trustee or director | 1 | $0 | $0 |
1 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| John Richard | Director Trustee or director | 1 | $0 |
990 for the year ended December 31, 2024: 17 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Karen W Nalven | President/CEO Officer | 60 | $189,266 | $23,753 |
| John Zajac | Corporate Counsel Highest-paid employee | 50 | $145,533 | $14,118 |
| Michelle Grella | Senior Business Relations Highest-paid employee | 50 | $113,242 | $17,735 |
| Todd Eikenberry | Business Development Manag Highest-paid employee | 50 | $118,133 | $12,751 |
| Stephanie Renfroe-Kelly | Financial Officer Highest-paid employee | 50 | $107,230 | $11,704 |
| Steven G Klein | Past Chair Trustee or director, Officer | 1 | $0 | $0 |
| Jim Alex | Treasurer Trustee or director, Officer | 1 | $0 | $0 |
| Karla Moreno | Vice Chair Trustee or director, Officer | 1 | $0 | $0 |
| Terry Chapman | Director Trustee or director | 1 | $0 | $0 |
| Thomas Cleary | Director Trustee or director | 1 | $0 | $0 |
| Judie Glenn | Director Trustee or director | 1 | $0 | $0 |
| Jack Joyner | Director Trustee or director | 1 | $0 | $0 |
| Amy Rettig | Director Trustee or director | 1 | $0 | $0 |
| Ronald Ricardo | Director Trustee or director | 1 | $0 | $0 |
| Mark Vernick | Chair Trustee or director, Officer | 1 | $0 | $0 |
| Leslie M Conklin Esq | Director Trustee or director | 1 | $0 | $0 |
| John Richard | Director Trustee or director | 1 | $0 | $0 |
990 for the year ended December 31, 2023: 18 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Karen W Nalven | President/CEO Officer | 60 | $189,266 | $23,753 |
| John Zajac | Corporate Counsel Highest-paid employee | 50 | $140,553 | $13,208 |
| Michelle Grella | Senior Business Relations Executive Highest-paid employee | 50 | $116,323 | $16,643 |
| Todd Eikenberry | Business Development Manager Highest-paid employee | 50 | $113,894 | $10,991 |
| Stephanie Renfroe-Kelly | Financial Officer Highest-paid employee | 50 | $104,974 | $10,936 |
| Steven G Klein | Chair Trustee or director, Officer | 1 | $0 | $0 |
| Joell Pollio | Past Chair Trustee or director, Officer | 1 | $0 | $0 |
| Jim Alex | Treasurer Trustee or director, Officer | 1 | $0 | $0 |
| John Richard | Secretary Trustee or director, Officer | 1 | $0 | $0 |
| Terry Chapman | Director Trustee or director | 1 | $0 | $0 |
| Thomas Cleary | Director Trustee or director | 1 | $0 | $0 |
| Judie Glenn | Director Trustee or director | 1 | $0 | $0 |
| Jack Joyner | Director Trustee or director | 1 | $0 | $0 |
| Amy Rettig | Director Trustee or director | 1 | $0 | $0 |
| Ronald Ricardo | Director Trustee or director | 1 | $0 | $0 |
| Mark Vernick | Director Trustee or director | 1 | $0 | $0 |
| Leslie M Conklin Esq | Director Trustee or director | 1 | $0 | $0 |
| Karla Moreno | Director Trustee or director | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 2655 MCCORMICK DR, CLEARWATER, FL 33759-1041
- In care of
- % STEPHANIE RENFROE
- Principal officer (990 for 2025)
- Karen W Nalven, 2655 McCormick Drive, Clearwater, FL 33759
- Signed the 990
- Karen W Nalven, President/CEO
- Phone
- (727) 535-5609
- Website
- WWW.BBB.ORG/WEST-FLORIDA
- Return prepared by
- PDR CPAS ADVISORS INC
Mission
To be the leader in advancing marketplace trust by creating a community of trustworthy businesses; setting standards for marketplace trust; encouraing and supporting best practices; celebrating marketplace role models; and denouncing substandard marketplace behavior.
Program accomplishments
- The organization provides a variety of consumer services including pre-purchase reporting, verified customer reviews, dispute resolution accredited business listings, and accredited business quote services.Expenses $1,825,108 · revenue $3,708,906
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | 990 on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 59-2453220
- Tax-exempt status
- 501(c)(6): Business league or chamber of commerce
- Donations deductible
- No
- Exempt since
- 1985
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Assets (IRS master file)
- $12,852,232
- Income (IRS master file)
- $6,510,609
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2025 | $4,448,715 | $3,541,942 | $12,852,232 | XML |
| 990 | December 2024 | $3,981,955 | $3,370,317 | $11,731,894 | XML |
| 990 | December 2023 | $3,826,225 | $3,191,032 | $10,894,916 | XML |
| 990 | December 2022 | $3,653,737 | $3,043,562 | $9,928,193 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 59-2453220).
Questions about BETTER BUSINESS BUREAU OF WEST FLORIDA INC
- What is the EIN of BETTER BUSINESS BUREAU OF WEST FLORIDA INC?
- The employer identification number (EIN) of BETTER BUSINESS BUREAU OF WEST FLORIDA INC is 59-2453220.
- Is BETTER BUSINESS BUREAU OF WEST FLORIDA INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 1985.
- Are donations to BETTER BUSINESS BUREAU OF WEST FLORIDA INC tax-deductible?
- No. The IRS master file says contributions to it are not deductible.
- Which annual return does BETTER BUSINESS BUREAU OF WEST FLORIDA INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of BETTER BUSINESS BUREAU OF WEST FLORIDA INC due?
- The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did BETTER BUSINESS BUREAU OF WEST FLORIDA INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2025.
- Who is the principal officer of BETTER BUSINESS BUREAU OF WEST FLORIDA INC?
- The 990 for the year ended December 31, 2025 names Karen W Nalven.
- Who are the officers and directors of BETTER BUSINESS BUREAU OF WEST FLORIDA INC?
- The 990 for the year ended December 31, 2025 lists 16 people; 5 received compensation from the organization, the highest $196,439 (Karen W Nalven, President/CEO).
- How much revenue does BETTER BUSINESS BUREAU OF WEST FLORIDA INC have?
- On its 990 for the year ended December 31, 2025 it reported revenue of $4,448,715, expenses of $3,541,942 and total assets of $12,852,232 at year end.
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