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Nonprofit · EIN 54-0505946

FAMILY SERVICE OF ROANOKE VALLEY

Tax-exempt · ROANOKE, VA 24016

Financials

$2.8M$2.2M2022$2.2M$2.3M2023$2.4M$2.2M2024
Revenue Expenses · by fiscal year end
Financials of FAMILY SERVICE OF ROANOKE VALLEY by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$2,383,943$2,158,512$225,431$2,475,564$645,225$1,830,339
June 30, 2024990$2,185,531$2,263,914-$78,383$2,242,406$688,440$1,553,966
June 30, 2023990$2,751,904$2,203,597$548,307$2,458,708$869,587$1,589,121
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$600,452
Program service revenue
$1,745,991
Investment income
$23,457
Net income from fundraising events
$8,543
Other revenue
$14,043

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$180,194
Other salaries and wages
$1,262,337
Salaries, compensation and benefits (total)
$1,696,945
Professional fundraising fees
$0
Occupancy
$96,646
Travel
$51,054
Depreciation
$64,465
Program services (functional)
$1,932,063
Management and general (functional)
$110,113
Fundraising (functional)
$116,336

Balance sheet and other

Total assets, start of year
$2,242,406
Total assets, end of year
$2,475,564
Total liabilities, end of year
$645,225
Net assets, end of year
$1,830,339
Land, buildings and equipment
$1,109,785
Net assets without donor restrictions
$1,285,930
Net assets with donor restrictions
$544,409
Gross receipts
$2,392,474
Employees
57
Volunteers
4
Year formed
1901
State of legal domicile
VA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensation
LINDA HENTSCHELPRESIDENT/CEO
Officer
37.5$113,526
SARAH MCCONCHIECFO
Officer
37.5$66,668
PATIENCE O'BRIENMEMBER
Trustee or director
0.5$0
DR DON SMITH MDCHAIR
Trustee or director, Officer
0.5$0
MATT BARRTREASURER
Trustee or director, Officer
0.5$0
NADIA SUMMOSECRETARY
Trustee or director, Officer
0.5$0
DONNA LITTLEPAGEMEMBER
Trustee or director
0.5$0
JOHN PARROTTMEMBER
Trustee or director
0.5$0
RYAN APPLEGATEMEMBER
Trustee or director
0.5$0
RALPH ALEECHAIR ELECT
Trustee or director
0.5$0
KRISTIN BREAKELLMEMBER
Trustee or director
0.5$0
RUTH CASSELLMEMBER
Trustee or director
0.5$0
LEIGH HUFFMEMBER
Trustee or director
0.5$0
BEN LAWMEMBER
Trustee or director
0.5$0
PAUL KLUTEMEMBER
Trustee or director
0.5$0
5 more people on this return
NameTitleHours / weekCompensation
LINDSAY ST PETERMEMBER
Trustee or director
0.5$0
ANGELA JOHNSONMEMBER
Trustee or director
0.5$0
DEIDRE PERRYMEMBER
Trustee or director
0.5$0
WILLIAM NELMSMEMBER
Trustee or director
0.5$0
STEPHANIE MOON REYNOLDSMEMBER
Trustee or director
0.5$0
990 for the year ended June 30, 2024: 21 people
NameTitleHours / weekCompensation
LINDA HENTSCHELPRESIDENT/CEO
Officer
37.5$108,840
SARAH MCCONCHIECFO
Officer
37.5$56,556
PATIENCE O'BRIENCHAIR
Trustee or director, Officer
1.5$0
DR DON SMITH MDCHAIR ELECT
Trustee or director, Officer
0.5$0
MATT BARRTREASURER
Trustee or director, Officer
1.5$0
NADIA SUMMOSECRETARY
Trustee or director, Officer
1.5$0
DONNA LITTLEPAGEMEMBER
Trustee or director
0.5$0
JOHN FREDERICK JRMEMBER
Trustee or director
0.5$0
RYAN APPLEGATEMEMBER
Trustee or director
0.5$0
RALPH ALEEMEMBER
Trustee or director
0.5$0
KRISTIN BREAKELLMEMBER
Trustee or director
0.5$0
HAL IRVIN PHDMEMBER
Trustee or director
0.5$0
MILTON HARDY JRMEMBER
Trustee or director
0.5$0
BEN LAWMEMBER
Trustee or director
0.5$0
TARA MITCHELL PHDMEMBER
Trustee or director
0.5$0
LINDSAY ST PETERMEMBER
Trustee or director
0.5$0
ANGELA JOHNSONMEMBER
Trustee or director
0.5$0
REV PRESTON TYLERMEMBER
Trustee or director
0.5$0
KANDY ELLIOTTMEMBER
Trustee or director
0.5$0
WILLIAM NELMSMEMBER
Trustee or director
0.5$0
STEPHANIE MOON REYNOLDSMEMBER
Trustee or director
0.5$0
990 for the year ended June 30, 2023: 20 people
NameTitleHours / weekCompensation
LINDA HENTSCHELPRESIDENT/CEO
Officer
37.5$104,873
DONNA LITTLEPAGEMEMBER
Trustee or director
0.5$0
DR HAL IRVINCHAIR
Trustee or director, Officer
1.5$0
DAVE PROSSERTREASURER
Trustee or director, Officer
1.5$0
JOHN FREDERICK JRMEMBER
Trustee or director
0.5$0
DIANE KELLYMEMBER
Trustee or director
0.5$0
CHRIS TURNBULLMEMBER
Trustee or director
0.5$0
KRISTIN BREAKELLMEMBER
Trustee or director
0.5$0
ANGELA SWEETENBERGMEMBER
Trustee or director
0.5$0
MILTON HARDY JRMEMBER
Trustee or director
0.5$0
DR DON SMITH MDMEMBER
Trustee or director
0.5$0
DR TARA MITCHELLMEMBER
Trustee or director
0.5$0
JILL PENDLETONMEMBER
Trustee or director
0.5$0
NADIA SUMMOSECRETARY
Trustee or director, Officer
1.5$0
MATTHEW BARRMEMBER
Trustee or director
0.5$0
SAM OAKEYMEMBER
Trustee or director
0.5$0
KANDY ELLIOTTMEMBER
Trustee or director
0.5$0
WILLIAM NELMSMEMBER
Trustee or director
0.5$0
PATIENCE O'BRIENCHAIR ELECT
Trustee or director, Officer
0.5$0
STEPHANIE MOON REYNOLDSMEMBER
Trustee or director
0.5$0

Address and contacts

Address (IRS master file)
360 CAMPBELL AVE SW, ROANOKE, VA 24016-3625
Principal officer (990 for 2024)
LINDA HENTSCHEL, 360 CAMPBELL AVE SW, ROANOKE, VA 24016
Signed the 990
MATT BARR, TREASURER
Phone
(540) 563-5316
Return prepared by
BROWN EDWARDS & COMPANY LLP

Mission

FAMILY SERVICE OF ROANOKE VALLEY SUPPORTS INDIVIDUALS AND FAMILIES AS THEY JOURNEY TOWARD EMOTIONAL WELLNESS, HEALTHY RELATIONSHIPS, AND A FUTURE FILLED WITH HOPE.

990 for the year ended June 30, 2025

Program accomplishments

  • COUNSELING SERVICES HELP TO IDENTIFY AND TREAT INTERPERSONAL CHALLENGES RESULTING FROM A VARIETY OF MENTAL HEALTH ISSUES. COUNSELING IS PROVIDED THROUGH TRAUMA-INFORMED PRACTICES AND IS OFFERED IN THE OFFICE, THROUGH TELEHEALTH, IN CLIENTS' HOMES, IN THE COMMUNITY, AND IN CARE FACILITIES. GROUPS ARE ALSO OFFERED THAT FOCUS ON HEALTHY RELATIONSHIPS AIMED TO DECREASE DOMESTIC VIOLENCE. FAMILY SUPPORT PARTNER SERVICES OFFER SUPPORT THROUGH PEER SUPPORT. FAMILY SUPPORT PARTNERS HAVE LIVED-EXPERIENCE AND HAVE JOURNEYED THROUGH MENTAL HEALTH CHALLENGES, ENABLING A UNIQUE UNDERSTANDING AS THEY SUPPORT OTHERS EXPERIENCING SIMILAR CHALLENGES. 488 CLIENTS WERE PROVIDED COUNSELING SERVICES IN THE FISCAL YEAR.
    Expenses $751,348 · revenue $562,651
  • PUBLIC GUARDIANSHIP/CONSERVATOR PROGRAMMING AND PERSONAL AFFAIRS MANAGEMENT SERVICES PROVIDES SUPPORT TO ADULTS IN NEED OF A GUARDIAN TO MAKE HEALTH AND SAFETY DECISIONS AND PROVIDES PAYEE MANAGEMENT SERVICES TO ELDERLY, DISABLED, OR DEPENDENT PERSONS TO ENSURE THEY REMAIN SAFE AND FISCALLY SOLVENT. 461 CLIENTS WERE PROVIDED CASE MANAGEMENT DURING THE FISCAL YEAR.
    Expenses $688,890 · revenue $719,677
  • YOUTH DEVELOPMENT SERVICES INCLUDES THE TEEN OUTREACH PROGRAM AND THE POSITIVE ACTION PROGRAM WHICH INCREASE POSITIVE OUTCOMES FOR YOUTH BY USING EVIDENCE-BASED LIFE SKILLS PROGRAMMING, SERVICE LEARNING, AND MENTORING. 1,015 CLIENTS WERE SERVED IN YOUTH DEVELOPMENT IN THE FISCAL YEAR.
    Expenses $467,108 · revenue $382,245
  • INCOME FROM CONTRACTED SERVICES, PERPETUAL TRUST, AND MISCELLANEOUS
    Expenses $24,717 · revenue $86,918

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
54-0505946
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1972
Accounting year ends
June
Files
Form 990 or 990-EZ
Category (NTEE)
Human services (P46Z)
Assets (IRS master file)
$2,475,564
Income (IRS master file)
$2,392,474

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$2,383,943$2,158,512$2,475,564IRS
990June 2024$2,185,531$2,263,914$2,242,406XML
990June 2023$2,751,904$2,203,597$2,458,708XML
990June 2022$1,872,087$1,937,194$1,805,375IRS
990June 2021–––IRS
990June 2020–––IRS
990June 2019–––IRS
990June 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 54-0505946).

Questions about FAMILY SERVICE OF ROANOKE VALLEY

What is the EIN of FAMILY SERVICE OF ROANOKE VALLEY?
The employer identification number (EIN) of FAMILY SERVICE OF ROANOKE VALLEY is 54-0505946.
Is FAMILY SERVICE OF ROANOKE VALLEY tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1972.
Are donations to FAMILY SERVICE OF ROANOKE VALLEY tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does FAMILY SERVICE OF ROANOKE VALLEY file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of FAMILY SERVICE OF ROANOKE VALLEY due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did FAMILY SERVICE OF ROANOKE VALLEY last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of FAMILY SERVICE OF ROANOKE VALLEY?
The 990 for the year ended June 30, 2025 names LINDA HENTSCHEL.
Who are the officers and directors of FAMILY SERVICE OF ROANOKE VALLEY?
The 990 for the year ended June 30, 2025 lists 20 people; 2 received compensation from the organization, the highest $113,526 (LINDA HENTSCHEL, PRESIDENT/CEO).
How much revenue does FAMILY SERVICE OF ROANOKE VALLEY have?
On its 990 for the year ended June 30, 2025 it reported revenue of $2,383,943, expenses of $2,158,512 and total assets of $2,475,564 at year end.

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