Nonprofit · EIN 38-1357148
GOODWILL INDUSTRIES OF WEST MICHIGAN INC
Tax-exempt · MUSKEGON, MI 49442
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2024 | 990 | $30,331,883 | $30,111,685 | $220,198 | $44,906,112 | $11,306,082 | $33,600,030 |
| December 31, 2023 | 990 | $32,990,341 | $28,044,955 | $4,945,386 | $46,076,795 | $13,104,828 | $32,971,967 |
Financial details: 990 for the year ended December 31, 2024
Revenue
- Contributions, gifts and grants
- $6,902,236
- Program service revenue
- $22,483,712
- Investment income
- $750,630
- Net rental income
- $195,305
- Net gain from sales of assets
- $442,374
- Other revenue
- $195,305
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $404,132
- Other salaries and wages
- $11,036,867
- Salaries, compensation and benefits (total)
- $14,732,144
- Professional fundraising fees
- $0
- Legal fees
- $30,206
- Accounting fees
- $26,930
- Occupancy
- $3,629,241
- Travel
- $90,594
- Depreciation
- $896,196
- Program services (functional)
- $26,298,431
- Management and general (functional)
- $3,786,169
- Fundraising (functional)
- $27,085
Balance sheet and other
- Total assets, start of year
- $46,076,795
- Total assets, end of year
- $44,906,112
- Total liabilities, end of year
- $11,306,082
- Net assets, end of year
- $33,600,030
- Land, buildings and equipment
- $15,314,634
- Publicly traded securities
- $10,335,534
- Net assets without donor restrictions
- $33,600,030
- Gross unrelated business income
- $245,755
- Gross receipts
- $32,755,552
- Employees
- 682
- Volunteers
- 162
- Year formed
- 1950
- State of legal domicile
- MI
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2024, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| JEANETTE HOYER | PRESIDENT & CEO Officer | 35 | $195,448 | $39,015 |
| RICK SNELLENBERGER | CHIEF FINANCIAL OFFICER Officer | 40 | $128,134 | $41,535 |
| NICHOLAS CARLSON | SUSTAINABILITY DIRECTOR Highest-paid employee | 40 | $113,143 | $39,546 |
| KRISTIN GARRIS | CWO Highest-paid employee | 40 | $135,662 | $13,250 |
| STEVE JACKSON | RETAIL OPERATION DIRECTOR Highest-paid employee | 40 | $108,014 | $32,751 |
| RYAN RISLEY | OPERATIONS DIRECTOR Highest-paid employee | 40 | $109,519 | $10,676 |
| DIANA OSBORN | BOARD CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| ALAN STEINMAN | FIRST VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| NANCY MILLER | SECOND VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| BRUCE SPOELMAN | TREASURER Trustee or director, Officer | 1 | $0 | $0 |
| JANELLE MAIR | SECRETARY Trustee or director, Officer | 1 | $0 | $0 |
| HAROLD BURRELL | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| CLINTON TODD | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| KASLENA HUSSEY | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| JOHN JOHNSTON | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
5 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| PAUL GILBERT | BOARD MEMBER Trustee or director | 1 | $0 |
| TODD BRAMER | BOARD MEMBER Trustee or director | 1 | $0 |
| DAVID TIMMER | BOARD MEMBER Trustee or director | 1 | $0 |
| CYNDI LANGLOIS | BOARD MEMBER Trustee or director | 1 | $0 |
| GEORGE JOHNSON | BOARD MEMBER Trustee or director | 1 | $0 |
990 for the year ended December 31, 2023: 20 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| JEANETTE HOYER | PRESIDENT & CEO Officer | 35 | $182,601 | $37,392 |
| RICK SNELLENBERGER | CHIEF FINANCIAL OFFICER Officer | 40 | $125,110 | $39,728 |
| NICHOLAS CARLSON | SUSTAINABILITY DIRECTOR Highest-paid employee | 40 | $108,000 | $37,675 |
| KRISTIN GARRIS | CWO Highest-paid employee | 40 | $131,178 | $12,658 |
| RYAN RISLEY | OPERATIONS DIRECTOR Highest-paid employee | 40 | $105,391 | $10,159 |
| DIANA OSBORN | BOARD CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| ALAN STEINMAN | FIRST VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| NANCY MILLER | SECOND VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| JANELLE MAIR | SECRETARY Trustee or director, Officer | 1 | $0 | $0 |
| HAROLD BURRELL | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| TOM DAKE | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| PAUL GILBERT | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| GEORGE JOHNSON | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| KASLENA HUSSEY | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| TODD BRAMER | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| DAVID TIMMER | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| MICHAEL MUSKOVIN | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| CYNDI LANGLOIS | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| BRUCE SPOELMAN | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| CLINTON TODD | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 271 E APPLE AVE, MUSKEGON, MI 49442-3490
- Principal officer (990 for 2024)
- JEANETTE HOYER, 271 E APPLE AVENUE, MUSKEGON, MI 494423408
- Signed the 990
- JEANETTE HOYER, PRESIDENT & CEO
- Phone
- (231) 722-7871
- Website
- WWW.GOODWILLWM.ORG
- Return prepared by
- REHMANN ROBSON LLC
Mission
GOODWILL BELIEVES THAT WORK HAS THE POWER TO TRANSFORM LIVES AND PLAYS A CRITICAL ROLE IN ACHIEVING SECURITY, INDEPENDENCE, SELF-WORTH, PRIDE, AND RESPECT. GOODWILL'S VISION IS THAT EVERY PERSON HAS A PATHWAY TO MEANINGFUL AND SUSTAINING WORK. THE AGENCY OFFERS A BROAD RANGE OF JOB TRAINING PROGRAMS AND EMPLOYMENT PLACEMENT SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS, AND ALSO PROVIDES WRAPAROUND SUPPORT SERVICES SUCH AS MONEY MANAGEMENT TRAINING, FREE TAX PREPARATION ASSISTANCE, AND COMMUNITY RESOURCE REFERRALS. FOR A FULL DESCRIPTION OF GOODWILL'S MISSION-BASED PROGRAMS AND SERVICES, PLEASE VISIT GOODWILLWM.ORG.
Program accomplishments
- RETAIL AND DONATED GOODS PROGRAM SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN ACCEPTS DONATED CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS AT GOODWILL'S 18 COMMUNITY-BASED RETAIL AND OUTLET STORES, AS WELL AS ONLINE. THE REVENUE FROM THE SALE OF THESE GOODS SUPPORTS GOODWILL'S MISSION-BASED EMPLOYMENT AND TRAINING PROGRAMS AND SERVICES. GOODWILL'S RETAIL DIVISION ALSO PROVIDES TIME-LIMITED ON-THE-JOB TRAINING AND WORK EXPERIENCE FOR PEOPLE ENROLLED IN GOODWILL PROGRAMMING. CLOTHING AND OTHER GOODS NOT SUITABLE FOR RESALE IN GOODWILL STORES ARE SORTED AND SOLD TO VARIOUS RECYCLERS OR SALVAGE BROKERS FOR THE GREATEST VALUE, DIVERTING AS MUCH AS POSSIBLE FROM THE WASTE STREAM. GOODWILL IS FOCUSED ON MAXIMIZING DONATION VALUE FOR ITS MISSION-BASED WORKFORCE DEVELOPMENT SERVICES, AS WELL AS REDUCING WASTE. IN 2024, GOODWILL INDUSTRIES OF WEST MICHIGAN DIVERTED 10.8 MILLION POUNDS OF MATERIAL FROM LOCAL LANDFILLS.Expenses $21,176,320 · revenue $20,029,776
- GOODWILL JANITORIAL SERVICES AND SUSTAINABILITY/RECYCLING DIVISION. GOODWILL INDUSTRIES OF WEST MICHIGAN CREATES EMPLOYMENT AND JOB TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT THROUGH ITS VARIOUS BUSINESS LINES. GOODWILL'S JANITORIAL SERVICES DIVISION PROVIDES COMPREHENSIVE JANITORIAL SERVICES, COMMERCIAL FLOOR CARE, AND CARPET CLEANING THROUGH WORK CONTRACTED WITH AREA BUSINESSES. GOODWILL'S SUSTAINABILITY/RECYCLING DIVISION PARTNERS WITH AREA BUSINESSES TO RECYCLE OR RESELL CORPORATE ASSETS SUCH AS OFFICE FURNITURE AND ELECTRONICS AND COMPUTERS. THROUGH A COMBINATION OF RECYCLING AND REUSE PRACTICES, GOODWILL ENSURES EACH DONATED ASSET REACHES ITS BEST DESTINATION FOR MAXIMUM VALUE AND MINIMAL WASTE. THE DIVISION ALSO PROVIDES FREE COMPUTER AND TV RECYCLING TO THE COMMUNITY. COMPUTERS, TVS, AND OTHER COMPUTER-RELATED ELECTRONICS ARE COLLECTED AT GOODWILL RETAIL AND DONATION LOCATIONS AND REFURBISHED OR RECYCLED. THE PROGRAM DIVERTS MILLIONS OF POUNDS OF WASTE FROM MICHIGAN LANDFILLS AND PROVIDES JOB AND TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER DISADVANTAGES.Expenses $1,882,896 · revenue $254,584
- WORKFORCE DEVELOPMENT SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN PROVIDES JOB TRAINING AND CAREER SERVICES, AS WELL AS JOB PLACEMENT OPPORTUNITIES AND POST-EMPLOYMENT SUPPORT TO INDIVIDUALS WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT. IN 2024, GOODWILL SERVED 3,327 PEOPLE 413 OF WHOM WERE PLACED INTO COMPETITIVE JOBS IN THE COMMUNITY. GOODWILL OFFERS A BROAD RANGE OF MISSION-BASED TRAINING PROGRAMS AND SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS. SOME PEOPLE FIND THEIR WAY TO GOODWILL BECAUSE OF LIMITED SKILLS OR WORK HISTORY, SOME HAVE PHYSICAL OR DEVELOPMENTAL DISABILITIES, WHILE OTHERS ARE REFERRED BY COLLABORATING PARTNER ORGANIZATIONS. GOODWILL COLLABORATES AND PARTNERS WITH A VARIETY OF OTHER ORGANIZATIONS AND BUSINESSES IN THE COMMUNITY TO ENHANCE AND BROADEN OPPORTUNITIES AND SERVICES FOR ITS PROGRAM PARTICIPANTS. IN 2024, GOODWILL LAUNCHED THREE NEW VOCATIONAL CERTIFICATION PROGRAMS WITH FREE, ON-SITE CHILD CARE FOR ITS PROGRAM PARTICIPANTS. THE NEW CERTIFICATION PROGRAMS ARE: HVAC-R, FORKLIFT OPERATOR, AND CUSTOMER CARE PROFESSIONAL. IN 2024, WE ALSO EXPANDED AND STRENGTHENED OUR COMMUNITY PARTNERSHIPS TO OFFER HOUSING ASSISTANCE, CHILD CARE ASSISTANCE, ENGLISH AS A SECOND LANGUAGE CLASSES, AND GED AND HIGH SCHOOL DIPLOMA INSTRUCTION, ON SITE AT OUR CAREER CENTER.OTHER PROGRAMS AND SERVICES OFFERED IN 2024 INCLUDE: EMPOWERING EX-OFFENDERS IN TRANSITION (EXIT) PROGRAM, OFFENDER SUCCESS (OS), SUPPORTIVE TRANSITIONAL EMPLOYMENT PROGRAMMING (STEP), JANITORIAL OCCUPATIONAL TRAINING (JOT), SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) PROGRAM, RENTING WITH CONFIDENCE CLASS, AND MORE. THE GOODWILL CAREER CENTER ALSO OFFERS EMPLOYMENT SERVICES AND RELATED SUPPORT TO PEOPLE LOOKING FOR WORK, OR SEEKING HELP IN ADVANCING THEIR CAREERS. FREE SERVICES INCLUDE: JOB SEARCH ASSISTANCE, RESUME DEVELOPMENT, INTERVIEW COACHING, CAREER EXPLORATION, BASIC COMPUTER TRAINING, AND MORE. ADDITIONALLY, WORKFORCE DEVELOPMENT SERVICES PROVIDES A VARIETY OF SUPPORTS SUCH AS FINANCIAL LITERACY COACHING AND FREE TAX PREPARATION SERVICES FOR LOW- TO MODERATE-INCOME INDIVIDUALS AND FAMILIES. IN 2024, GOODWILL'S VOLUNTEER INCOME TAX PROGRAM PROCESSED 2,339 TAX RETURNS RESULTING IN MORE THAN $2.8 MILLION TO THE WEST MICHIGAN COMMUNITY.Expenses $3,239,215 · revenue $1,839,999
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | Not on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 38-1357148
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1951
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Assets (IRS master file)
- $44,906,112
- Income (IRS master file)
- $32,755,552
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2024 | $30,331,883 | $30,111,685 | $44,906,112 | XML |
| 990-T | December 2024 | – | – | – | IRS |
| 990 | December 2023 | $32,990,341 | $28,044,955 | $46,076,795 | XML |
| 990 | December 2022 | $25,744,875 | $24,771,146 | $45,060,190 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 38-1357148).
Questions about GOODWILL INDUSTRIES OF WEST MICHIGAN INC
- What is the EIN of GOODWILL INDUSTRIES OF WEST MICHIGAN INC?
- The employer identification number (EIN) of GOODWILL INDUSTRIES OF WEST MICHIGAN INC is 38-1357148.
- Is GOODWILL INDUSTRIES OF WEST MICHIGAN INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1951.
- Are donations to GOODWILL INDUSTRIES OF WEST MICHIGAN INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does GOODWILL INDUSTRIES OF WEST MICHIGAN INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of GOODWILL INDUSTRIES OF WEST MICHIGAN INC due?
- The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did GOODWILL INDUSTRIES OF WEST MICHIGAN INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2024.
- Who is the principal officer of GOODWILL INDUSTRIES OF WEST MICHIGAN INC?
- The 990 for the year ended December 31, 2024 names JEANETTE HOYER.
- Who are the officers and directors of GOODWILL INDUSTRIES OF WEST MICHIGAN INC?
- The 990 for the year ended December 31, 2024 lists 20 people; 6 received compensation from the organization, the highest $195,448 (JEANETTE HOYER, PRESIDENT & CEO).
- How much revenue does GOODWILL INDUSTRIES OF WEST MICHIGAN INC have?
- On its 990 for the year ended December 31, 2024 it reported revenue of $30,331,883, expenses of $30,111,685 and total assets of $44,906,112 at year end.
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