Nonprofit · EIN 31-4152770
BETTER BUSINESS BUREAU OF CENTRAL OHIO INC
Tax-exempt · COLUMBUS, OH 43215
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2025 | 990 | $3,587,435 | $3,529,343 | $58,092 | $3,077,974 | $333,859 | $2,744,115 |
| December 31, 2024 | 990 | $3,552,943 | $3,512,121 | $40,822 | $3,017,152 | $382,680 | $2,634,472 |
| December 31, 2023 | 990 | $3,384,358 | $3,421,058 | -$36,700 | $2,978,150 | $411,034 | $2,567,116 |
Financial details: 990 for the year ended December 31, 2025
Revenue
- Contributions, gifts and grants
- $2,978,183
- Membership dues
- $2,977,983
- Program service revenue
- $543,365
- Investment income
- $65,887
- Other revenue
- $0
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $392,610
- Other salaries and wages
- $1,533,966
- Salaries, compensation and benefits (total)
- $2,281,426
- Professional fundraising fees
- $0
- Legal fees
- $4,410
- Accounting fees
- $25,936
- Occupancy
- $130,676
- Travel
- $22,023
- Depreciation
- $57,552
- Program services (functional)
- $3,529,343
Balance sheet and other
- Total assets, start of year
- $3,017,152
- Total assets, end of year
- $3,077,974
- Total liabilities, end of year
- $333,859
- Net assets, end of year
- $2,744,115
- Land, buildings and equipment
- $1,312,473
- Publicly traded securities
- $1,452,026
- Gross unrelated business income
- $543,365
- Gross receipts
- $3,587,435
- Employees
- 35
- Year formed
- 1921
- State of legal domicile
- OH
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| JUDITH L KETNER-DOLLISON | PRESIDENT Officer | 40 | $181,476 |
| MELISSA ROGNER | VP MARKETING Officer | 40 | $117,055 |
| JAMES P CASSIDY | VP OPERATION Officer | 40 | $94,079 |
| SEE ATTACHED | SEE ATTACHED Trustee or director | – | $0 |
990 for the year ended December 31, 2024: 4 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| JUDITH L KETNER-DOLLISON | PRESIDENT Officer | 40 | $172,893 |
| MELISSA ROGNER | VP MARKETING Officer | 40 | $114,856 |
| JAMES P CASSIDY | VP OPERATION Officer | 40 | $91,723 |
| SEE ATTACHED | SEE ATTACHED Trustee or director | – | $0 |
990 for the year ended December 31, 2023: 4 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| JUDITH L KETNER-DOLLISON | PRESIDENT Officer | 40 | $165,662 |
| MELISSA ROGNER | VP MARKETING Officer | 40 | $111,576 |
| JAMES P CASSIDY | VP OPERATION Officer | 40 | $90,531 |
| SEE ATTACHED | SEE ATTACHED Trustee or director | – | $0 |
Address and contacts
- Address (IRS master file)
- 1169 DUBLIN RD, COLUMBUS, OH 43215-1005
- Principal officer (990 for 2025)
- JUDITH L KETNER-DOLLISON, 1169 DUBLIN RD, COLUMBUS, OH 43215
- Signed the 990
- JUDITH L KETNER-DOLLISON, PRESIDENT
- Phone
- (614) 754-4560
- Website
- WWW.CENTRALOHIO.BBB.ORG
- Return prepared by
- HIRTH NORRIS & GARRISON LLP
Mission
THE MISSION BETTER BUSINESS BUREAU IS TO ADVANCE MARKETPLACE TRUST BY ENCOURAGIG AND SUPPORTING ETHICAL BUSINESS PRACTICES. BBB DOES THIS BY SETTING STANDARDS FOR TRUST, ACCREDITING BUSINESSES THAT MEET THOSE STANDARDS, AND PROVIDING RESOURCES TO HELP CONSUMERS MAKE INFORMED DECISIONS. THROUGH A COMMITMENT TO ETHICS, TRANSPARENCY, AND ONGOING BUSINESS EDUCATION, BBB HELPS BUILD A MORE TRUTHWORTHY AND RELIABLE MARKETPLACE.
Program accomplishments
- THE PROGRAM AREAS THAT REPRESENT THE LARGEST INVESTMENTS IN RESOURCES, AS THEY ARE CENTRAL TO BBB CENTRAL OHIO'S PURPOSE AND IMPACT IN THE COMMUNITY, ARE: . ACCREDITATION/BUSINESS TRUST PROGRAMS - BBB EVALUATES AND OFFERS ACCREDITATION TO LOCAL BUSINESSES BASED ON EIGHT BBB STANDARDS FOR TRUST, PROMOTING ETHICAL PRACTICES, TRANSPARENCY, AND RESPONSIVENESS. BBB ALSO PROVIDES DISPUTE RESOLUTION SERVICES, INCLUDING MEDIATION AND ARBITRATION, TO HELP RESOLVE COMPLAINTS FAIRLY AND EFFICIENTLY. BUSINESSES BENEFIT FROM INCREASED VISIBILITY ON BBB.ORG AND HAVE OPPORTUNITIES TO PROMOTE THEIR ACCREDITATION IN CONSUMER-FACING CONTENT, REACHING VISITORS ACTIVELY SEEKING REPUTABLE COMPANIES. . BUSINESS EDUCATION - BBB PROMOTES ETHICAL LEADERSHIP, EMPLOYEE-FOCUSED CULTURES, AND A STRONG COMMITMENT TO CUSTOMERS AND COMMUNITY THROUGH ONGOING BUSINESS EDUCATION OUTREACH. PROGRAMS INCLUDE MONTHLY EVENTS, WEBINARS, AND PRESENATIONS AT CHAMBERS AND INDUSTRY GATHERINGS. BBB ALSO SUPPORTS BUSINESSES WITH RESOURCES AND GUIDANCE ON REPUTATION MANAGEMENT BEST PRACTICES, EMPHASIZING THE VALUE OF TIMELY AND CONSTRUCTIVE RESPONSES TO ONLINE COMPLAINTS AND REVIEWS. . CONSUMER EDUCATION & SCAM AWARENESS - BBB MAINTAINS A ROBUST CONSUMER ADVOCACY PROGARM THROUGH SCAM ALERTS, PUBLIC EDUCATION CAMPAIGNS, AND THE BBB SCAMTRACKER PLATFORM HELPING THOUSANDS OF CENTRAL OHIO RESIDENTS AVOID FRAUD AND FINANCIAL LOSS. BBB BUSINESS PROFILES - INCLUDING RATINGS, CUSTOMER REVIEWS, COMPLAINT HISTORY, AND ACCREDITATION STATUS - ARE VIEWED BY MORE THAN 2 MILLION LOCAL WEBSITE VISITORS ANNUALLY SEEKING TRUSTWORTHY BUSINESS. BBB ALSO PROVIDES LIVE CONSUMER GUIDANCE TO HELP CONSUMERS MAKE INFORMED, TRUSTWORTHY PURCHASING DECISIONS.Expenses $3,529,343 · revenue $543,365
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | 990 on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 31-4152770
- Tax-exempt status
- 501(c)(6): Business league or chamber of commerce
- Donations deductible
- No
- Exempt since
- 1968
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Assets (IRS master file)
- $3,077,974
- Income (IRS master file)
- $3,587,435
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2025 | $3,587,435 | $3,529,343 | $3,077,974 | XML |
| 990 | December 2024 | $3,552,943 | $3,512,121 | $3,017,152 | XML |
| 990 | December 2023 | $3,384,358 | $3,421,058 | $2,978,150 | XML |
| 990 | December 2022 | $3,250,482 | $3,275,516 | $3,044,359 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 31-4152770).
Questions about BETTER BUSINESS BUREAU OF CENTRAL OHIO INC
- What is the EIN of BETTER BUSINESS BUREAU OF CENTRAL OHIO INC?
- The employer identification number (EIN) of BETTER BUSINESS BUREAU OF CENTRAL OHIO INC is 31-4152770.
- Is BETTER BUSINESS BUREAU OF CENTRAL OHIO INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 1968.
- Are donations to BETTER BUSINESS BUREAU OF CENTRAL OHIO INC tax-deductible?
- No. The IRS master file says contributions to it are not deductible.
- Which annual return does BETTER BUSINESS BUREAU OF CENTRAL OHIO INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of BETTER BUSINESS BUREAU OF CENTRAL OHIO INC due?
- The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did BETTER BUSINESS BUREAU OF CENTRAL OHIO INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2025.
- Who is the principal officer of BETTER BUSINESS BUREAU OF CENTRAL OHIO INC?
- The 990 for the year ended December 31, 2025 names JUDITH L KETNER-DOLLISON.
- Who are the officers and directors of BETTER BUSINESS BUREAU OF CENTRAL OHIO INC?
- The 990 for the year ended December 31, 2025 lists 4 people; 3 received compensation from the organization, the highest $181,476 (JUDITH L KETNER-DOLLISON, PRESIDENT).
- How much revenue does BETTER BUSINESS BUREAU OF CENTRAL OHIO INC have?
- On its 990 for the year ended December 31, 2025 it reported revenue of $3,587,435, expenses of $3,529,343 and total assets of $3,077,974 at year end.
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