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Nonprofit · EIN 23-2667335

CONSUMER SATISFACTION TEAM INC

Tax-exempt · PHILADELPHIA, PA 19123

Financials

$3.8M$3.9M2023$3.9M$3.7M2024
Revenue Expenses · by fiscal year end
Financials of CONSUMER SATISFACTION TEAM INC by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$3,862,820$3,734,179$128,641$1,327,066$240,513$1,086,553
June 30, 2024990$3,803,414$3,874,053-$70,639$1,201,210$243,298$957,912
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$5,048
Program service revenue
$3,840,947
Investment income
$14,562
Net rental income
$4
Net gain from sales of assets
$14,409
Other revenue
$2,263

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$136,431
Other salaries and wages
$1,800,086
Salaries, compensation and benefits (total)
$2,667,024
Professional fundraising fees
$0
Legal fees
$310
Accounting fees
$29,517
Occupancy
$611,574
Travel
$5,659
Depreciation
$29,705
Program services (functional)
$3,361,773
Management and general (functional)
$372,406

Balance sheet and other

Total assets, start of year
$1,201,210
Total assets, end of year
$1,327,066
Total liabilities, end of year
$240,513
Net assets, end of year
$1,086,553
Land, buildings and equipment
$34,153
Net assets without donor restrictions
$1,076,103
Net assets with donor restrictions
$10,450
Gross unrelated business income
$4
Gross receipts
$3,911,732
Employees
38
Year formed
1991
State of legal domicile
PA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
JOSEPHINE BARILOTTIExecutive Dir.
Officer
37.5$136,431$41,904
TERENCE MCSHERRYDirector
Trustee or director
0$0$0
KENNETH CERTASecretary
Trustee or director
0$0$0
JULIA MONACOPresident
Trustee or director
0$0$0
DAGMAR MITCHELLDirector
Trustee or director
0$0$0
GLEN BASTASDirector
Trustee or director
0$0$0
SANDOR FLITTERDirector
Trustee or director
0$0$0
PATRICIA BUTCHERDirector
Trustee or director
0$0$0
GEORGE THOMAS IIITreasurer
Trustee or director
0$0$0
YVETTE ROUSEVice President
Trustee or director
0$0$0
TERENCE BATSONDirector
Trustee or director
0$0$0
990 for the year ended June 30, 2024: 11 people
NameTitleHours / weekCompensationOther / benefits
JOSEPHINE BARILOTTIExecutive Dir.
Officer
37.5$134,304$39,564
TERENCE MCSHERRYDirector
Trustee or director
0$0$0
KENNETH CERTASecretary
Trustee or director
0$0$0
JULIA MONACOPresident
Trustee or director
0$0$0
DERRICK FORDDirector
Trustee or director
0$0$0
GLEN BASTASDirector
Trustee or director
0$0$0
SANDOR FLITTERDirector
Trustee or director
0$0$0
PATRICIA BUTCHERDirector
Trustee or director
0$0$0
GEORGE THOMAS IIITreasurer
Trustee or director
0$0$0
YVETTE ROUSEVice President
Trustee or director
0$0$0
TERENCE BATSONDirector
Trustee or director
0$0$0

Address and contacts

Address (IRS master file)
520 N DELAWARE AVENUE, PHILADELPHIA, PA 19123-4226
In care of
% LORETTA FERRY
Principal officer (990 for 2024)
JOSEPHINE BARILOTTI, 520 NORTH DELAWARE AVE 7TH FLOOR, PHILADELPHIA, PA 19123
Signed the 990
JOSEPHINE BARILOTTI, Executive Dir.
Phone
(215) 923-9627
Return prepared by
Clairmont Paciello & Co PC

Mission

TO ENSURE THAT COMMUNITY MENTAL HEALTH SERVICES MEET THE NEEDS OF THE PEOPLE THEY SERVE AND THEIR FAMILIES.

990 for the year ended June 30, 2025

Program accomplishments

  • MENTAL HEALTH UNITARY CONTRACT-ENSURE QUALITY MENTAL HEALTH SERVICES. 7,500 SERVED. IN ADDITION, CST ALSO PARTICIPATED IN SPECIAL PROJECTS WITH CITY'S HOMELESS SERVICES AND ENCOUNTERED APPROXIMATELY 2,500 INDIVIDUALS.
    Expenses $2,841,765 · revenue $3,262,708
  • SINGLE COUNTY AUTHORITY CONTRACT-ASCERTAIN SATISFACTION FROM DRUG AND ALCOHOL SERVICES PROVIDED THROUGH OFFICE OF ADDICTION SERVICES. APPROXIMATELY 2,500 PEOPLE. BHTEN HELD 45 TRAININGS WITH APPROXIMATELY 1,600 ATTENDEES.
    Expenses $487,318 · revenue $542,239
  • COMMUNITY TREATMENT TEAM-SURVEY 500 INDIVIDUALS AT PREVENTION POINT FOR THE DRUG USERS HEALTH SURVEY TO ASCERTAIN THEIR FEEDBACK REGARDING THE SERVICES PROVIDED.
    Expenses $32,690 · revenue $36,000

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
23-2667335
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1992
Accounting year ends
June
Files
Form 990 or 990-EZ
Assets (IRS master file)
$1,327,066
Income (IRS master file)
$3,911,732

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$3,862,820$3,734,179$1,327,066IRS
990June 2024$3,803,414$3,874,053$1,201,210XML
990June 2023$3,738,863$3,777,312$1,250,855IRS
990June 2022–––IRS
990June 2021–––IRS
990June 2019–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 23-2667335).

Questions about CONSUMER SATISFACTION TEAM INC

What is the EIN of CONSUMER SATISFACTION TEAM INC?
The employer identification number (EIN) of CONSUMER SATISFACTION TEAM INC is 23-2667335.
Is CONSUMER SATISFACTION TEAM INC tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1992.
Are donations to CONSUMER SATISFACTION TEAM INC tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does CONSUMER SATISFACTION TEAM INC file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of CONSUMER SATISFACTION TEAM INC due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did CONSUMER SATISFACTION TEAM INC last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of CONSUMER SATISFACTION TEAM INC?
The 990 for the year ended June 30, 2025 names JOSEPHINE BARILOTTI.
Who are the officers and directors of CONSUMER SATISFACTION TEAM INC?
The 990 for the year ended June 30, 2025 lists 11 people; 1 received compensation from the organization, the highest $136,431 (JOSEPHINE BARILOTTI, Executive Dir.).
How much revenue does CONSUMER SATISFACTION TEAM INC have?
On its 990 for the year ended June 30, 2025 it reported revenue of $3,862,820, expenses of $3,734,179 and total assets of $1,327,066 at year end.

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