Nonprofit · EIN 20-2493799
PHOENIX COUNSELING CENTER
Tax-exempt · GASTONIA, NC 28054
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $14,309,347 | $12,390,288 | $1,919,059 | $8,005,182 | $1,181,224 | $6,823,958 |
| June 30, 2024 | 990 | $12,283,725 | $11,199,841 | $1,083,884 | $5,973,590 | $1,068,691 | $4,904,899 |
| June 30, 2023 | 990 | $8,950,608 | $9,141,967 | -$191,359 | $4,542,968 | $721,953 | $3,821,015 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $1,298,563
- of which government grants
- $1,298,563
- Program service revenue
- $12,690,149
- Investment income
- $0
- Other revenue
- $320,635
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $214,240
- Other salaries and wages
- $7,751,462
- Salaries, compensation and benefits (total)
- $7,965,702
- Professional fundraising fees
- $0
- Occupancy
- $549,712
- Depreciation
- $74,744
- Program services (functional)
- $10,406,926
- Management and general (functional)
- $1,983,362
Balance sheet and other
- Total assets, start of year
- $5,973,590
- Total assets, end of year
- $8,005,182
- Total liabilities, end of year
- $1,181,224
- Net assets, end of year
- $6,823,958
- Land, buildings and equipment
- $474,964
- Net assets without donor restrictions
- $6,823,958
- Gross receipts
- $14,309,347
- Employees
- 240
- Year formed
- 2003
- State of legal domicile
- NC
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Kevin Oliver | CEO Officer | 40 | $214,240 |
| Celine Villax | CFO | 40 | $139,050 |
| Joanna Wilson | CCO | 40 | $120,000 |
| Kyle Button | COO | 40 | $110,000 |
| Veronica Cheek | Crisis Director | 40 | $101,000 |
| Kimberly Jonas | Chief QM Officer | 40 | $100,980 |
| Pam Poteat | Chairman Trustee or director, Officer | 4 | $0 |
| Ben McKinnon | Director Trustee or director | 4 | $0 |
| Jeff Ledford | Director Trustee or director | 4 | $0 |
| Michael Coone | Treasurer Trustee or director, Officer | 4 | $0 |
| Regina Moody | Director Trustee or director | 4 | $0 |
990 for the year ended June 30, 2024: 14 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Kevin Oliver | CEO Trustee or director, Officer | 40 | $180,250 |
| Celine Villax | CFO | 40 | $130,000 |
| Joanna Wilson | CCO | 40 | $120,000 |
| Kristen Litvak | CCO | 40 | $119,000 |
| Kyle Button | COO | 40 | $110,000 |
| John Weatherford | Chief HR Officer | 40 | $105,000 |
| Veronica Cheek | Crisis Director | 40 | $100,000 |
| Pam Poteat | Chairman Trustee or director, Officer | 2 | $0 |
| John Waters | Treasurer Trustee or director, Officer | 2 | $0 |
| Ben McKinnon | Director Trustee or director | 2 | $0 |
| Jeff Ledford | Director Trustee or director | 2 | $0 |
| Michael Coone | Director Trustee or director | 2 | $0 |
| Jerry Ragan | Director Trustee or director | 2 | $0 |
| Regina Moody | Director Trustee or director | 2 | $0 |
990 for the year ended June 30, 2023: 7 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Kevin Oliver | CEO Trustee or director, Officer | 40 | $180,250 |
| Denise Oliver | CBOO | 40 | $175,000 |
| Celine Villax | CFO | 40 | $125,000 |
| Heidi Chenail | Chairman Trustee or director, Officer | 2 | $0 |
| Pam Poteat | Vice Chair Trustee or director, Officer | 2 | $0 |
| John Waters | Treasurer Trustee or director, Officer | 2 | $0 |
| Ben McKinnon | Director Trustee or director | 2 | $0 |
Address and contacts
- Address (IRS master file)
- 839 MAJESTIC CT STE 1, GASTONIA, NC 28054-5152
- In care of
- % KEVIN OLIVER
- Principal officer (990 for 2024)
- Kevin Oliver, 839 Majestic Court Suite 1, Gastonia, NC 280545152
- Signed the 990
- Kevin Oliver, CEO
- Phone
- (704) 360-4531
- Return prepared by
- Foard and Company PA
Mission
To provide counseling to individuals with mental illness and addiction problems.
Program accomplishments
- Inpatient Services:Facility Based Crisis: PCC operates 2 16-bed residential crisis stabilization programs for mental health emergencies, dangerous behaviors, and/or intoxication from drugs and/or alcohol. This is a short-term service provided in a safe and secure environment intended to create stabilization for follow-on services and treatment.Expenses $4,708,719 · revenue $7,068,481
- Other Outpatient Services:Mobile Crisis Services:PCC provides 24/7/365 mobile crisis service response. Mobile Crisis Management involves all support, services and treatment necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities.Including Mores Services:Mobile Outreach Response Engagement StabilizationCrisis Services for children and adolescents. The MORES team will respond to the child and familys needs in any location.Guardianship Services:PCC provides Guardianship Services to individuals who are alleged to be incompetent or adjudicated incompetent by the court. These services are provided in Lincoln, Gaston, Cleveland, Mecklenburg and Wake counties. Guardianship is a legal relationship in which the guardian is authorized by the clerk of superior court to be the substitute decision maker for an incompetent adult. Incompetence is determined in a court proceeding and means an adult is unable to manage his own affairs or is unable to make important decisions. Services include:-Assessing an individual need for guardianship-Locating the appropriate person(s) to serve as guardian(s)-Petitioning or assisting the individuals family adjudication of incompetence of a guardian-Ongoing caseworkPeer Support Services:Peer support services is a program where individuals with shared lived experiences - such as mental health challenges or substance use recovery - provide support to one another through empathy, mutual understanding, and encouragement. Unlike clinical care, these services focus on empowerment, hope, and connection, and are delivered through one-on-one mentoring, support groups, and peer-led programs in community or healthcare settings. They help reduce isolation, build coping skills, and improve engagement in recovery.Expenses $3,013,696 · revenue $3,584,000
- Outpatient Services:PCC provides mental health and substance use outpatient services. These services range from enhanced group services to individual counseling sessions:-Substance Abuse Comprehensive Treatment Groups-Substance Abuse Intensive Outpatient Groups-Partial Hospitalization -Peer Support Services-Recovery Court Services-Aftercare/Relapse PreventionMedication Management Services:PCC provides Medication-Assisted Treatment for opioid use disorder and medication management services for other mental health disorders. The use of medications in combination with group and/or individual counseling is an effective way to treat both mental health and substance use disorders.Expenses $1,877,187 · revenue $2,241,631
- Other Programs Admin Gaylains House of Hope Tailored Care Management GH:Gaylains House of Hope Halfway House for Women is an alternative that helps provide a safe and supportive place where addicts and alcoholics can start their journey from active addiction to sober living one step at a time.TCM:PCC is a Certified Care Management Agency providing Tailored Care Management services. TCM members will have a single-designated Care Manager supported by a multi-disciplinary care team to provide whole-person care management that addresses all of their needs including physical health, behavioral health, traumatic brain injury, pharmacy, long-term services and supports and unmet health-related resources needs.Expenses $807,324 · revenue $1,417,026
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 20-2493799
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (509(a)(2))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 2007
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Education (B990)
- Assets (IRS master file)
- $8,005,182
- Income (IRS master file)
- $14,309,347
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $14,309,347 | $12,390,288 | $8,005,182 | IRS |
| 990 | June 2024 | $12,283,725 | $11,199,841 | $5,973,590 | IRS |
| 990 | June 2023 | $8,950,608 | $9,141,967 | $4,542,968 | XML |
| 990 | June 2022 | $10,250,930 | $10,075,386 | $4,757,713 | IRS |
| 990 | June 2021 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 20-2493799).
Questions about PHOENIX COUNSELING CENTER
- What is the EIN of PHOENIX COUNSELING CENTER?
- The employer identification number (EIN) of PHOENIX COUNSELING CENTER is 20-2493799.
- Is PHOENIX COUNSELING CENTER tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 2007.
- Are donations to PHOENIX COUNSELING CENTER tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does PHOENIX COUNSELING CENTER file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of PHOENIX COUNSELING CENTER due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did PHOENIX COUNSELING CENTER last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of PHOENIX COUNSELING CENTER?
- The 990 for the year ended June 30, 2025 names Kevin Oliver.
- Who are the officers and directors of PHOENIX COUNSELING CENTER?
- The 990 for the year ended June 30, 2025 lists 11 people; 6 received compensation from the organization, the highest $214,240 (Kevin Oliver, CEO).
- How much revenue does PHOENIX COUNSELING CENTER have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $14,309,347, expenses of $12,390,288 and total assets of $8,005,182 at year end.
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