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Nonprofit · EIN 04-2105803

VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC

Tax-exempt · W SPRINGFIELD, MA 01089

Financials

$27.2M$30.2M2022$28.1M$30M2023$28.1M$29.8M2024
Revenue Expenses · by fiscal year end
Financials of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
September 30, 2025990$28,094,989$29,750,422-$1,655,433$9,744,058$18,708,101-$8,964,043
September 30, 2024990$28,124,728$30,024,000-$1,899,272$9,298,064$16,784,645-$7,486,581
September 30, 2023990$27,219,312$30,243,000-$3,023,688$9,128,384$15,437,894-$6,309,510
Financial details: 990 for the year ended September 30, 2025

Revenue

Contributions, gifts and grants
$2,119,991
of which government grants
$1,968,010
Program service revenue
$25,859,871
Investment income
$115,127
Net gain from sales of assets
$31,127
Other revenue
$0

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$201,660
Other salaries and wages
$16,549,126
Salaries, compensation and benefits (total)
$21,520,615
Professional fundraising fees
$0
Accounting fees
$7,957
Occupancy
$447,785
Travel
$455,708
Depreciation
$47,166
Program services (functional)
$22,872,558
Management and general (functional)
$6,877,864

Balance sheet and other

Total assets, start of year
$9,298,064
Total assets, end of year
$9,744,058
Total liabilities, end of year
$18,708,101
Net assets, end of year
-$8,964,043
Land, buildings and equipment
$74,039
Net assets without donor restrictions
-$11,282,862
Net assets with donor restrictions
$2,318,819
Gross receipts
$31,443,862
Employees
302
Volunteers
54
Year formed
1914
State of legal domicile
MA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended September 30, 2025, highest compensation first.

NameTitleHours / weekCompensationFrom related orgsOther / benefits
PETER D BANKOTRUSTEE/PRESIDENT & CEO - BH
Trustee or director, Officer
1$0$1,514,715$233,002
MARK A KEROACK MDFORMER TRUSTEE/PRESIDENT & CEO - BH
Former
0$0$1,554,650$33,050
RAYMOND MCCARTHYSVP, CFO & TREAS BH (THRU 4/22/25)
Officer
1$0$1,279,577$56,058
SAMUEL SKURAINTERIM PRES - VNAH (THRU 12/4/24)/INTERIM COO
Officer
1$0$1,134,934$54,739
NICOLAS JABBOUR MDTRUSTEE/CHAIR DEPT. OF SURGERY
Trustee or director
1$1,055,742$0$61,744
LAURIE MARTINCFO & TREASURER - BH (AS OF 4/22/25)
Officer
1$0$387,373$55,232
EMILY ZAMETKIN MDPALLIATIVE CARE PHYSICIAN
Highest-paid employee
50$270,444$0$51,716
KRISTIN R DELANEYCLERK/DIRECTOR STRATEGY
Officer
1$0$181,047$28,986
ROXANNA HARPERDIR., CLINICAL OPS (THRU 11/22/24)
Key employee
50$178,852$0$22,808
CHARLOTTE DESHA MCLEODDIR, HOME HEALTH, HOSPICE & PED PALL CARE
Highest-paid employee
50$150,068$0$9,075
CYNTHIA FORTEHOSPICE REGISTERED NURSE
Highest-paid employee
50$129,038$0$28,783
AMY CHERRY-HATHAWAYMGR HOSPICE & PALLIATIVE CARE
Highest-paid employee
50$122,264$0$32,791
NICOLE MARIE BOUTILIERDIR OF FINANCE HOME (THRU 11/22/24)
Highest-paid employee
50$118,433$0$35,070
ANDREW RITZTTEE (AS OF 7/15/25)/VP & CHIEF OF STAFF
Officer
5$0$145,291$5,727
AKINYELE K LOVELACE DOVICE CHAIR (AS OF 1/1/25)/TTEE/PER DIEM INTERNIST
Trustee or director
1$92,520$0$1,388
19 more people on this return
NameTitleHours / weekCompensationFrom related orgsOther / benefits
NANCY REMILLARDASST. CLERK OF THE CORP
Officer
1$0$62,538$14,312
SARA ROURKE MDTTEE/PER DIEM URGENT CARE PHYSICIAN
Trustee or director
1$31,125$0$467
COLLEEN W HOLMES VICE CHAIR(TO 1/1/25)/CHAIR (AS OF 1/1/25)/TTEE
Trustee or director, Officer
1$0$0$0
ANTONIO E DOS SANTOSTRUSTEE
Trustee or director
1$0$0$0
CLAUDIA R COPLEIN DOTRUSTEE
Trustee or director
1$0$0$0
DENISE R JORDANTRUSTEE
Trustee or director
1$0$0$0
HARRIET A DEVERRYTRUSTEE
Trustee or director
1$0$0$0
IRENE RODRIGUEZ-MARTINTRUSTEE
Trustee or director
1$0$0$0
JULIE QUINKTRUSTEE
Trustee or director
1$0$0$0
KEITH NESBITTTRUSTEE (AS OF 1/1/25)
Trustee or director
1$0$0$0
LINDA THOMPSONTRUSTEE
Trustee or director
1$0$0$0
MADELINE LANDRAUTRUSTEE
Trustee or director
1$0$0$0
MARIA P GONCALVESTRUSTEE
Trustee or director
1$0$0$0
MARK A O'CONNELLTRUSTEE
Trustee or director
1$0$0$0
PAUL C PICKNELLYTRUSTEE
Trustee or director
1$0$0$0
RICHARD BOSSIETRUSTEE
Trustee or director
1$0$0$0
ROBERT J BACONTRUSTEE (THRU 12/31/24)
Trustee or director
1$0$0$0
RUTH H CONSTANTINETRUSTEE
Trustee or director
1$0$0$0
WILLIAM R WEBBERTRUSTEE
Trustee or director
1$0$0$0
990 for the year ended September 30, 2024: 36 people
NameTitleHours / weekCompensationFrom related orgsOther / benefits
MARK A KEROACK MDTRUSTEE (THRU 6/3/24)/PRES. & CEO - BH
Trustee or director
1$0$2,714,007$44,265
RAYMOND MCCARTHYTRUSTEE/SVP, CFO & TREASURER BH
Officer
1$0$1,181,243$29,919
SAMUEL SKURATRUSTEE/PRES BMC SVP
Officer
1$0$1,016,222$186,721
NICOLAS JABBOUR MDTRUSTEE(AS OF 1/1/24)/CHAIR DEPT. OF SURGERY
Trustee or director
1$0$1,026,932$56,490
KEVIN P MORIARTY MDTRUSTEE(THRU 12/31/23)/CHIEF PED SURGERY
Trustee or director
1$772,803$0$54,493
KRISTIN R DELANEYCLERK/DIR CORP GOVERNANCE
Officer
1$0$176,880$40,432
ROXANNA HARPERDIRECTOR, CLINICAL OPS
Key employee
50$178,323$0$29,120
WENDY COMEYDIR QUAL. & COMPLIANCE(THRU 3/29/24)
Highest-paid employee
50$162,705$0$8,001
CYNTHIA FORTEHOSPICE REGISTERED NURSE
Highest-paid employee
50$140,131$0$30,253
NICOLE MARIE BOUTILIERDIR OF FINANCE HOME/ COMMUNITY
Highest-paid employee
50$119,671$0$37,776
AMY CHERRY-HATHAWAYMGR HOSPICE & PALLIATIVE CARE
Highest-paid employee
50$111,423$0$33,898
DONNA MARIE KASABULAHOSPICE RN III
Highest-paid employee
50$123,223$0$17,965
AKINYELE K LOVELACE DOTRUSTEE/PER DIEM INTERNIST
Trustee or director
1$102,600$0$4,617
NANCY REMILLARDASST. CLERK OF THE CORP
Officer
1$0$63,112$13,612
SARA ROURKE MDTRUSTEE/PER DIEM URG. CARE PHYS.
Trustee or director
1$31,250$0$1,719
MARION MCGOWANFORMER DIRECTOR/EVP, COO-BH
Former
0$0$15,619$380
COLLEEN W HOLMESVICE CHAIR/TRUSTEE
Trustee or director, Officer
1$0$0$0
HARRIET A DEVERRYCHAIR/TRUSTEE
Trustee or director, Officer
1$0$0$0
PETER D BANKOTRUSTEE(AS OF 6/4/24)/PRES & CEO-BH
Trustee or director, Officer
1$0$0$0
ANTONIO E DOS SANTOSTRUSTEE
Trustee or director
1$0$0$0
CLAUDIA R COPLEIN DOTRUSTEE
Trustee or director
1$0$0$0
DENISE R JORDANTRUSTEE
Trustee or director
1$0$0$0
ELIZABETH CARDONATRUSTEE (THRU 12/31/23)
Trustee or director
1$0$0$0
IRENE RODRIGUEZ-MARTINTRUSTEE
Trustee or director
1$0$0$0
JAMES R PHANEUFTRUSTEE (THRU 12/31/23)
Trustee or director
1$0$0$0
JULIE QUINKTRUSTEE (AS OF 1/1/24)
Trustee or director
1$0$0$0
LINDA THOMPSONTRUSTEE
Trustee or director
1$0$0$0
MADELINE LANDRAUTRUSTEE (AS OF 1/1/24)
Trustee or director
1$0$0$0
MARIA P GONCALVESTRUSTEE
Trustee or director
1$0$0$0
MARK A O'CONNELLTRUSTEE
Trustee or director
1$0$0$0
PAUL C PICKNELLYTRUSTEE
Trustee or director
1$0$0$0
PAUL R MURPHYTRUSTEE (THRU 12/31/23)
Trustee or director
1$0$0$0
RICHARD BOSSIETRUSTEE
Trustee or director
1$0$0$0
ROBERT J BACONTRUSTEE
Trustee or director
1$0$0$0
RUTH H CONSTANTINETRUSTEE
Trustee or director
1$0$0$0
WILLIAM R WEBBERTRUSTEE
Trustee or director
1$0$0$0
990 for the year ended September 30, 2023: 34 people
NameTitleHours / weekCompensationFrom related orgsOther / benefits
MARION MCGOWANPRES (THRU 12/31/22)/EVP, COO-BH
Officer
1$0$3,024,136$61,001
MARK A KEROACK MDTRUSTEE/PRESIDENT & CEO - BH
Trustee or director
1$0$2,590,235$42,643
RAYMOND MCCARTHYTRUSTEE/SVP, CFO & TREASURER BH
Officer
1$0$1,132,360$27,717
KEVIN P MORIARTY MDTRUSTEE/CHIEF PED SURGERY
Trustee or director
1$751,828$0$41,983
SAMUEL SKURATRUSTEE (AS OF 1/1/23)/PRES BMC SVP
Officer
1$0$290,811$4,592
KRISTIN R DELANEYCLERK/DIR CORP GOVERNANCE
Officer
1$0$171,356$48,217
ROXANNA HARPERDIRECTOR, CLINICAL OPS
Key employee
50$168,285$0$23,860
CYNTHIA FORTEHOSPICE REGISTERED NURSE
Highest-paid employee
50$136,600$0$32,559
WENDY DRAKEDIR QUALITY & COMPLIANCE
Highest-paid employee
50$158,406$0$8,680
EILEEN BERGENP MEDICAL SERVICES
Highest-paid employee
50$145,710$0$12,940
AMY CHERRY-HATHAWAYMGR HOSPICE & PALLIATIVE CARE
Highest-paid employee
50$121,792$0$33,663
SUSAN DZIOKCLINICAL MGR HOME CARE
Highest-paid employee
50$107,407$0$36,026
NANCY REMILLARDASST. CLERK OF THE CORP
Officer
1$0$60,294$12,442
AKINYELE K LOVELACE DOTRUSTEE/PER DIEM INTERNIST
Trustee or director
1$66,500$0$779
SARA ROURKE MDTRUSTEE/PER DIEM URGENT CARE PHYSCN
Trustee or director
1$12,555$0$188
COLLEEN W HOLMESVICE CHAIR (AS OF 1/1/23)/TRUSTEE
Trustee or director, Officer
1$0$0$0
HARRIET A DEVERRYCHAIR (AS OF 1/1/23)/ TRUSTEE
Trustee or director, Officer
1$0$0$0
ANTONIO E DOS SANTOSTRUSTEE (AS OF 1/1/23)
Trustee or director
1$0$0$0
CLAUDIA R COPLEIN DOTRUSTEE
Trustee or director
1$0$0$0
DENISE R JORDANTRUSTEE
Trustee or director
1$0$0$0
ELIZABETH CARDONATRUSTEE
Trustee or director
1$0$0$0
IRENE RODRIGUEZ-MARTINTRUSTEE
Trustee or director
1$0$0$0
JAMES R PHANEUFTRUSTEE
Trustee or director
1$0$0$0
JOHN F MAYBURYTRUSTEE (THRU 12/31/22)
Trustee or director
1$0$0$0
KATHLEEN B SCOBLETRUSTEE (THRU 12/31/22)
Trustee or director
1$0$0$0
LINDA THOMPSONTRUSTEE (AS OF 1/1/23)
Trustee or director
1$0$0$0
MARIA P GONCALVESTRUSTEE
Trustee or director
1$0$0$0
MARK A O'CONNELLTRUSTEE (AS OF 1/1/23)
Trustee or director
1$0$0$0
PAUL C PICKNELLYTRUSTEE
Trustee or director
1$0$0$0
PAUL R MURPHYTRUSTEE
Trustee or director
1$0$0$0
RICHARD BOSSIETRUSTEE
Trustee or director
1$0$0$0
ROBERT J BACONTRUSTEE
Trustee or director
1$0$0$0
RUTH H CONSTANTINETRUSTEE
Trustee or director
1$0$0$0
WILLIAM R WEBBERTRUSTEE
Trustee or director
1$0$0$0

Address and contacts

Address (IRS master file)
30 CAPITAL DR STE A, W SPRINGFIELD, MA 01089-1359
Principal officer (990 for 2024)
LAURIE MARTIN, 759 CHESTNUT STREET, SPRINGFIELD, MA 01107
Signed the 990
LAURIE MARTIN, CFO & TREASURER
Phone
(413) 794-0000
Return prepared by
DELOITTE TAX LLP

Mission

THE MISSION OF THE ORGANIZATION IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION.

990 for the year ended September 30, 2025

Program accomplishments

  • HOME CARE: THE HOME CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND (VNAH) SERVES ABOUT 7000 PATIENTS ANNUALLY. THE SERVICES, AIMED AT ALLOWING PATIENTS TO RECUPERATE WHILE REMAINING IN THE COMFORT OF THEIR HOMES, INCLUDE SKILLED NURSING, REHABILITATION THERAPY, MEDICAL SOCIAL WORK, AND PERSONAL CARE. THE ORGANIZATION ASSISTS PATIENTS WITH SELF-MANAGEMENT OF CHRONIC DISEASE, SUCH AS HEART FAILURE, THROUGH TECHNOLOGY AND TEACHING BY INCORPORATING TELEMONITORING INTO THE PLAN OF CARE. CURRENTLY, VNAH PROVIDES REMOTE TELEMONITORING TO APPROXIMATELY 500 PATIENTS.
    Expenses $17,766,494 · revenue $14,530,589
  • HOSPICE: THE HOSPICE AND PALLIATIVE CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND PROVIDES END OF LIFE CARE FOR PATIENTS IN THE COMMUNITY, ASSISTED LIVING FACILITIES AND SKILLED NURSING FACILITIES. THE PROGRAMS COORDINATE CARE FOR AN AVERAGE DAILY CENSUS OF ABOUT 150 TO 250 PATIENTS OF ALL AGES. HOSPICE HAS AN INTERDISCIPLINARY APPROACH USING NURSING, SOCIAL WORK, CHAPLAINS, AND HOSPICE AIDES. A UNIQUE FEATURE OF HOSPICE IS ITS STRONG TEAM OF VOLUNTEERS WHO PROVIDE SUCH SERVICES AS ERRANDS, RESPITE, AND COMPANIONSHIP AS WELL AS LEGAL COUNSEL FROM VOLUNTEER ATTORNEYS.
    Expenses $5,106,064 · revenue $11,329,982

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in September, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025September 30, 2026February 16, 2027Not due yet
2024September 30, 2025February 17, 2026990 on file
2023September 30, 2024February 18, 2025990 on file

IRS record

EIN
04-2105803
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (509(a)(2))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1954
Accounting year ends
September
Files
Form 990 or 990-EZ
Assets (IRS master file)
$9,744,058
Income (IRS master file)
$31,443,862

Filing history

FormYear endedRevenueExpensesAssetsReturn
990September 2025$28,094,989$29,750,422$9,744,058XML
990-TSeptember 2025–––IRS
990September 2024$28,124,728$30,024,000$9,298,064XML
990-TSeptember 2024–––IRS
990September 2023$27,219,312$30,243,000$9,128,384XML
990-TSeptember 2023–––IRS
990September 2022$26,728,526$28,802,197$9,266,622IRS
990-TSeptember 2022–––IRS
990September 2021–––IRS
990-TSeptember 2021–––IRS
990September 2020–––IRS
990September 2019–––IRS
990September 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 04-2105803).

Questions about VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC

What is the EIN of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC?
The employer identification number (EIN) of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC is 04-2105803.
Is VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1954.
Are donations to VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC due?
The return for tax year 2025 (the year ending September 30, 2026) is due February 16, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended September 2025.
Who is the principal officer of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC?
The 990 for the year ended September 30, 2025 names LAURIE MARTIN.
Who are the officers and directors of VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC?
The 990 for the year ended September 30, 2025 lists 34 people; 9 received compensation from the organization.
How much revenue does VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC have?
On its 990 for the year ended September 30, 2025 it reported revenue of $28,094,989, expenses of $29,750,422 and total assets of $9,744,058 at year end.

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