2026-08-19T18:59:49-05:00 2025-06-30 421539623 KMH LLP 1003 BISHOP STREET SUITE 2400 HONOLULU HI 96813 990 2024-07-01 990199107 IHS THE INSTITUTE FOR HUMAN SERVICES INC IHST 8084472800 546 KAAAHI STREET HONOLULU HI 96817 CONNIE MITCHELL EXECUTIVE DIRECTOR 8084472800 2026-08-19 1 0 CHRISTOPHER CASSIDY P01237316 8085262255 2026-08-10 2024 2025-03-06 01:10:19Z CONNIE MITCHELL 546 KAAAHI STREET HONOLULU HI 96817 27314521 0 X HTTPS://IHSHAWAII.ORG X 1980 HI OUR MISSION, VISION AND APPROACH TO HOMELESSNESS ARE ROOTED IN CORE HAWAIIAN VALUES THAT GUIDE OUR OUTCOMES AND OVERALL IMPACT. 26 26 319 1402 0 0 17629664 17990069 6843055 7624786 86466 54375 -1549717 -1597077 23009468 24072153 0 0 0 0 12780160 14085276 0 0 492320 9812973 11156230 22593133 25241506 416335 -1169353 44217175 43228712 4904054 4903795 39313121 38324917 X SEE SCHEDULE O 0 0 10318830 3742751 EMERGENCY SHELTER AND FOOD PROGRAMS:DURING FY 2025, THE IHS EMERGENCY SHELTER PROGRAM AT SUMNER MEN'S AND KAAAHI WOMEN'S AND FAMILY SHELTERS PROVIDED 83,533 BED NIGHTS TO 1,081 UNDUPLICATED GUESTS. THIS CONSISTED OF 553 SINGLE MEN, 279 SINGLE WOMEN, AND 249 FAMILY MEMBERS (59 FAMILIES). 119 SINGLE MEN, 56 SINGLE WOMEN, AND 27 FAMILIES EXITED INTO TRANSITIONAL OR PERMANENT HOUSING.THE IHS MEAL PROGRAM SERVED 291,594 MEALS THROUGHOUT THE YEAR TO SHELTER GUESTS. THIS INCLUDES THREE MEALS PER DAY AT KAAAHI AND SUMNER EMERGENCY SHELTERS, HALE MAULIOLA HOUSING NAVIGATION CENTER, KAUHALE AND SPECIALTY SHELTERS. IN ADDITION, THE ORGANIZATION OFFERED MONTHLY FOOD DISTRIBUTIONS TO HELP REPLENISH HOUSEHOLD PANTRIES IN THE COMMUNITY.THE HALE MAULIOLA HOUSING NAVIGATION CENTER, WHICH OPENED IN NOVEMBER 2015, ENTERED ITS 10TH YEAR OF SERVICE. IN THE FISCAL YEAR, THE PROJECT SERVED 267 HOMELESS ADULTS FROM SINGLES AND COUPLES HOUSEHOLDS WITH EMERGENCY SHELTER, CASE MANAGEMENT, AND TARGETED HOUSING SERVICES. A TOTAL OF 236 CLIENTS EXITED, WITH 103 (44%) ENTERING INTO HOUSING PLACEMENTS. IHS WAS OPERATING THE TUTU BERT'S HOUSE (TBH 1, 2, 4, AND 5) MEDICAL SPECIALTY SHELTERS FOR HOMELESS ADULTS EXITING LOCAL HOSPITALS AT THE BEGINNING OF THE FISCAL YEAR. TBH4 WAS REPURPOSED AS A LOCATION FOR THE REDEMPTION KAUHALE IN AUGUST 2024. DURING THE FISCAL YEAR, 182 PERSONS WERE SERVED BY THE TBH PROGRAM AND 156 EXITED, WITH 49 (31%) ENTERING INTO HOUSING AND 25 (16%) ENTERING SHELTERS. KALIHI UKA RECOVERY HOUSE (KURH), A SPECIALTY SHELTER FOR HOMELESS ADULTS WITH BEHAVIORAL HEALTH TREATMENT NEEDS, ENTERED ITS SEVENTH YEAR OF SERVICE. KURH SERVED 113 CLIENTS, EXITING 107, OF WHOM 22 (21%) EXITED INTO HOUSING, 4 (4%) TO SHELTERS, AND 47 (44%) TO RESIDENTIAL TREATMENT FACILITIES. REDEMPTION KAUHALE (TRANSITIONAL HOUSING FOR HOMELESS MEN REENTERING THE COMMUNITY FROM JAIL OR PRISON, INCLUDING PROBATIONERS AND PAROLEES) SERVED 72 TOTAL CLIENTS ACROSS THREE PHYSICAL SITES (HALINA, PEARL CITY, AND KALIHI). PAEPAE HOU MEN'S KAUHALE (KAUHALE O KA HO'OLOLI HO'OLA) IS A TRANSITIONAL HOUSING PROGRAM FOR HOMELESS MEN RECOVERING FROM ADDICTIONS WHO HAVE COMPLETED TREATMENT. THE PROGRAM SERVED 22 MEN WITH 10 EXITING TO STABLE HOUSING.ALANA OLA PIHA KAUHALE (FOR HOMELESS ADULTS WITH A PET, SEEKING COMMUNAL LIVING, AND YOUNG ADULTS) HAD A SOFT OPENING IN JANUARY 2025, WITH INFRASTRUCTURE COMPLETED IN MAY AND ALL UNITS ONLINE. 72 INDIVIDUALS WERE SERVED, WITH 17 EXITING TO STABLE HOUSING. KUMU OLA HOU KAUHALE IS A KAUHALE FOR HOMELESS ADULTS. PHASE 1 OPENED IN MARCH 2025 AND SERVES CLIENTS WITH SERIOUS MENTAL ILLNESS, COGNITIVE IMPAIRMENT, AND CHRONIC HOMELESSNESS.. PHASE 2 OPENED IN JUNE 2025, TARGETING SHELTER FOR WORKING AND WORK-READY ADULT MEN, WOMEN, AND COUPLES. THE PROGRAM SERVED 35 PEOPLE WITH 2 EXITING TO STABLE HOUSING. 5470362 -1612192 HOUSING AND OTHER SUPPORTIVE SERVICES PROGRAMS:IHS DELIVERS NUMEROUS PROGRAMS THAT FOCUS ON REHOUSING AND STABILIZING INDIVIDUALS AND FAMILIES IN HOUSING, ALONG WITH PROMOTING SELF-SUFFICIENCY.IHS' CONTINUUM OF CARE (COC) HUD- FUNDED HOME AT LAST PERMANENT SUPPORTIVE HOUSING PROGRAM SERVED 78 CHRONICALLY HOMELESS PERSONS BY ASSISTING THEM TO OBTAIN OR REMAIN IN PERMANENT SUPPORTIVE HOUSING DURING THE YEAR. IHS' HOUSING FIRST PROGRAM PROVIDED HOUSING TO 129 HOUSEHOLDS COMPRISING THE MOST VULNERABLE CHRONICALLY HOMELESS. IHS' HOMELESS PREVENTION AND RAPID RE-HOUSING PROGRAMS PROVIDE ASSISTANCE TO HOUSEHOLDS WHO RECENTLY BECAME HOMELESS OR ARE ON THE VERGE OF HOMELESSNESS DUE TO AN EVENT THAT AFFECTED THE HOUSEHOLD SUCH AS JOB LOSS, ILLNESS, ETC. THE STATE HPO RRH PROGRAM ASSISTED 94 HOUSEHOLDS WITH 149 HOUSEHOLD MEMBERS TO ENTER INTO HOUSING WHILE THE HPO HP PROGRAM ASSISTED 201 HOUSEHOLDS WITH 434 HOUSEHOLD MEMBERS TO MAINTAIN HOUSING. TO QUALIFY, THESE HOUSEHOLDS MUST DEMONSTRATE THAT THEY WILL BE SELF-SUFFICIENT FOLLOWING THIS TEMPORARY ASSISTANCE. WE COLLABORATE WITH NUMEROUS OTHER ORGANIZATIONS TO OFFER FINANCIAL MANAGEMENT SKILL BUILDING TO THE PARTICIPANTS IN THIS PROGRAM, AS THESE SKILLS ARE CRITICAL TO MAINTAINING FINANCIAL STABILITY. ALONG WITH HOUSING PROGRAMS, IHS HELPS PEOPLE PREPARE FOR OR SUSTAIN THEMSELVES IN STABLE HOUSING BY PROMOTING A CULTURE OF SELF-RESPONSIBILITY, OFFERING EMPLOYMENT SUPPORT WITH JOB SEARCH, WRITING RESUMES, PREPARING FOR INTERVIEWS AND OTHER SUPPORTIVE EMPLOYMENT COUNSELING THROUGH OUR HELE 2 WORK PROGRAM. 417 PERSONS PARTICIPATED AND 236 GAINED JOBS. THIS ALSO INCLUDES OUR TAKING ROOT URBAN AGRICULTURE PROGRAM WHERE SHELTER GUESTS DEVELOP JOB SKILLS BY PARTICIPATING IN ON-SITE GARDENING CLASSES. THIS PROGRAM HAD 94 PARTICIPANTS, WITH 6 PARTICIPANTS GAINING EMPLOYMENT. ADDITIONALLY, THE NEW LEAF CUSTODIAL, MAINTENANCE, AND LANDSCAPING TRAINING PROGRAM ENROLLED 15 PARTICIPANTS IN ON THE JOB LEARNING PROJECTS, COMPLETING A TOTAL OF 408 PROJECTS, AND RESULTING IN 5 PARTICIPANTS BEING HIRED FOR EMPLOYMENT. KAHAUIKI VILLAGE (PERMANENT HOUSING PROGRAM FOR FORMERLY HOMELESS HOUSEHOLDS) SERVED 159 HOUSEHOLDS (144 FAMILIES AND 15 KUPUNA) COMPRISING 662 INDIVIDUALS (15 KUPUNA, 327 FAMILY, AND 320 CHILDREN) WITH PERMANENT HOUSING, CASE MANAGEMENT, AND SUPPORTIVE PROGRAMS.OTHER SUPPORTIVE SERVICES PROGRAMS INCLUDE SPECIALIZED CASE MANAGEMENT PROGRAMS FOR SHELTER RESIDENTS WHICH MAKE NUMEROUS REFERRALS TO OTHER COMMUNITY SERVICES SUCH AS PRIMARY HEALTH, MENTAL SUBSTANCE ABUSE TREATMENT OR OTHER SOCIAL SERVICES. THE IHS FAMILY PROGRAM SERVED 120 (69 SCHOOL AGED) UNDUPLICATED HOMELESS CHILDREN IN MAINTAINING THEIR ACADEMIC PERFORMANCE THROUGH AFTER-SCHOOL HOMEWORK SUPPORT, ENRICHMENT ACTIVITIES AND COORDINATION WITH CHILDREN'S SCHOOLS. 56 CHILDREN (43 FROM KV AND 23 FROM KAAAHI) PARTICIPATED IN OUR 2025 SUMMER FUN PROGRAM.OUTREACH TEAMS PROVIDE ASSERTIVE OUTREACH AND NEEDS ASSESSMENTS TO UNSHELTERED HOMELESS ADULTS AND FAMILIES, WITH FACILITATION OF SERVICES INCLUDING PSYCHIATRIC EVALUATION, SUBSTANCE ABUSE TREATMENT, AND TRANSITION INTO EMERGENCY SHELTER AND STABLE HOUSING. THE TEAMS ENGAGED 1,790 UNDUPLICATED CLIENTS. THEY PROVIDED INTENSIVE SERVICES TO 602 INDIVIDUALS IN URBAN HONOLULU, WAIKIKI, MOILIILI, EAST HONOLULU, AND WINDWARD OAHU. RELOCATION SERVICES ASSISTED 121 HOMELESS HOUSEHOLDS (103 SINGLES AND 18 FAMILIES) TOTALING 158 PERSONS TO RETURN TO THEIR FAMILIES AND COMMUNITIES OF ORIGIN ON THE NEIGHBOR ISLANDS AND THE CONTINENTAL US. 2678421 3588501 COMMUNITY BASED CASE MANAGEMENT PROGRAM:IHS' CCS CASE MANAGEMENT PROGRAM SERVED 378 ADULT CONSUMERS WHO HAVE SERIOUS MENTAL ILLNESS (SMI). THE HOMELESS INTENSIVE CASE MANAGEMENT PLUS (HICM+) PROGRAM SERVED 371 HIGH UTILIZER ADULT CLIENTS WITH SUSPECTED SEVERE MENTAL ILLNESS. TARGETED OUTCOMES INCLUDED REDUCING HOSPITALIZATIONS, ARRESTS AND LINKAGE TO TREATMENT. THE CIS PROGRAM SERVED 110 HOMELESS ADULTS WITH MEDICAL NEEDS WHO REQUIRES HOUSING NAVIGATION TO ACHIEVE AND SUSTAIN HOUSING. 3057581 277912 VOLUNTEER PROGRAM:VOLUNTEERS PARTICIPATED IN ACTIVITIES RANGING FROM SERVING MEALS, ASSISTING WITH SHELTER PROJECTS, TUTORING CHILDREN, PREPARING OR EVALUATING CLIENT RESUMES, OFFICE ASSISTANCE, CONDUCTING DONATION DRIVES, PRO-BONO PROFESSIONAL SERVICES, ETC. IN FY 2025, 1,018 INDIVIDUAL VOLUNTEERS DONATED OVER 4,469 HOURS AND 327 GROUPS (AVERAGE 7 PEOPLE PER GROUP) DONATED 6,093 HOURS OF ASSISTANCE. THESE CONTRIBUTIONS OF TIME AND EFFORT ARE CONTINUING EVIDENCE OF COMMUNITY ALOHA AND COMMITMENT TO OUR MISSION OF ENDING HOMELESSNESS.MEDICAL SERVICES: IN FY 2025 IHS MEDICAL SERVICES CONTINUED TO PROVIDE CONTRACTED PSYCHIATRY SERVICES IN ADDITION TO SUPPORTING THE SHELTERS WITH MEDICATION MANAGEMENT, WOUND CARE, AND REFERRALS TO URGENT OR PRIMARY CARE. 4,440 VISITS (INCLUDING 752 FOR PSYCHIATRIC CARE) WERE PROVIDED TO 931 INDIVIDUALS. THE IMI OLA PIHA HOMELESS TRIAGE AND TREATMENT CENTER ENTERED ITS SECOND YEAR OF SERVICE. IN FY 2025, THE PROGRAM SERVED 233 CLIENTS, WITH 72% EXITS TO SUCCESSFUL DESTINATIONS ( 8 TO PERMANENT HOUSING, 114 TO TRANSITIONAL HOUSING, 46 TO OTHER SHELTERS.) OF THESE, 130 ENTERED RESIDENTIAL OR OUTPATIENT TREATMENT. 3057581 277912 21525194 1 1 0 0 0 0 0 0 1 1 1 0 0 1 1 1 1 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 1 209 0 1 319 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 X 26 26 1 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 0 0 HI X X KAELIN RYALS 8087794772 546 KAAAHI STREET HONOLULU HI 96817 ANTHEA WANG DIRECTOR 0.50 X 0 0 0 CLAUDE DUKE DU TEIL DIRECTOR 0.50 X 0 0 0 CRAIG MCGINNIS DIRECTOR 0.50 X 0 0 0 CURTIS SAIKI DIRECTOR 0.50 X 0 0 0 DAVID S MORIMOTO PRESIDENT 1.00 X X 0 0 0 ED HOPE DIRECTOR 0.50 X 0 0 0 IAN HOGAN CHAIR - INTERNAL AFFAIRS COMMITTEE 0.50 X X 0 0 0 JEFF HARRIS DIRECTOR 0.50 X 0 0 0 JERRY GIBSON DIRECTOR 0.50 X 0 0 0 JOANNA OSHIRO TREASURER, CHAIR- FINANCE 1.00 X X 0 0 0 JOE VIOLA DIRECTOR 1.00 X 0 0 0 JULIE ARIGO DIRECTOR 0.50 X 0 0 0 K JAMES STEINER CHAIR, AUDIT COMMITTEE 1.00 X X 0 0 0 LAUREN S NAHME VICE-PRESIDENT 1.00 X X 0 0 0 LEE ANN SILVA SECRETARY 0.50 X X 0 0 0 PATRICK M MCGUIRK CHAIR, GOVERNANCE 1.00 X X 0 0 0 ROBERTA BERT DU TEIL EMERITUS MEMBER 0.50 X 0 0 0 SONDRA L BRANDON DIRECTOR 0.50 X 0 0 0 TRACY TONAKI DIRECTOR 0.50 X 0 0 0 BRUCE COPPA DIRECTOR 0.50 X 0 0 0 DEXTER KUBOTA PE DIRECTOR 0.50 X 0 0 0 ANDY LEE MD DIRECTOR 0.50 X 0 0 0 LIANE OKUMURA APR CHAIR - EXTERNAL AFFAIRS, DEVELOPMENT 0.50 X X 0 0 0 ALEXANDER N ORTEGA DIRECTOR 0.50 X 0 0 0 ERNEST J AHUMADA DIRECTOR 1.00 X 0 0 0 DEAN UYEDA DIRECTOR 1.00 X 0 0 0 CONNIE MITCHELL EXECUTIVE DIRECTOR 45.00 X 196145 0 0 KANUI BELL DIRECTOR OF STRATEGY, PLANNING AND IMPACT 45.00 X 134564 0 0 330709 0 0 2 0 1 0 0 13595523 4394546 1122577 17990069 PROGRAM FEES AND OTHER 624100 7624786 7624786 7624786 54375 54375 1559545 3230687 -1671142 -1671142 -1671142 50747 11681 39066 39066 OTHER INCOME 900099 34999 34999 34999 24072153 5953644 0 128440 335186 80619 254567 10978774 9422839 1265825 290110 1932272 1397820 502113 32339 839044 606971 218031 14042 71707 59947 11760 343763 277543 66220 27621 27621 928892 883251 35917 9724 211950 179099 24614 8237 35333 33594 1739 587771 549714 31640 6417 168874 7857 161017 GUEST AND HOUSING ASSIS 4043555 4043555 FOOD 1142863 1142863 OUTSIDE SERVICES 1024332 890449 132651 1232 UTILITIES 631879 572775 47130 11974 1937690 1376298 470768 90624 25241506 21525194 3223992 492320 2565951 1230062 7695281 9951000 321825 336420 388252 200462 37952046 12001375 27845037 25950671 5400829 5560097 44217175 43228712 2196216 2099134 716047 664661 137365 147565 1000491 974460 853935 1017975 4904054 4903795 X 35492736 34081741 3820385 4243176 39313121 38324917 44217175 43228712 X -1169353 181149 X 0 1 X 1 1 1 X 20891878 44707621 17884701 17629664 17990342 119104206 20891878 44707621 17884701 17629664 17990342 119104206 119104206 79952 94586 98722 86466 54375 414101 119518307 27531898 0.99650 0.99610 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 1 X 1200000 1200000 1200000 1200000 1200000 1200000 1200000 1200000 1200000 1200000 1.00000 0 0 1302243 1302243 3545995 369684 3176311 31134801 10179860 20954941 1580594 1206532 374062 388413 245299 143114 25950671 WEINBERG TRUST 1200000 TRUST-KOKUA 147564 SECURITY DEPOSIT-OFFICE SPACE 48669 BENEFICIAL INTEREST- CN WODEHSE 1483399 BENEFICIAL INTEREST- ML CECIL 271692 CONTRIBUTED RENT 1522407 INTEREST RECEIVABLE 11855 IHS RIGHT OF USE ASSET 874511 5560097 TENANT DEPOSITS 133715 LEASE LIABILITIES - CURRENT 884260 1017975 X 28595723 1100053 181149 1281202 27314521 -3242368 -3242368 24072153 29583927 1100053 3242368 4342421 25241506 0 25241506 PART IV, LINE 2B: THE ORGANIZATION ACTS AS THE CUSTODIAN OF PERSONAL FUNDS FOR ITS GUESTS WHO DO NOT HAVE BANK ACCOUNTS. THE FUNDS ARE DEPOSITED INTO A LOCAL FINANCIAL INSTITUTION. CHECKS ARE ISSUED UPON THE REQUEST AND DIRECTION OF THE GUESTS. PART V, LINE 4: THE INCOME FROM THE ENDOWMENTS IS RESTRICTED PRIMARILY TO PROVIDE ELECTRICITY, WATER, GAS, PAPER PRODUCTS, SOAP, DIAPERS, FOOD AND OTHER BASIC NEEDS OF THE HOMELESS, AND TO PROVIDE FOR THE MAINTENANCE, REPAIR AND NEEDED IMPROVEMENTS TO THE BUILDING. PART X, LINE 2: IHS IS A NONPROFIT ORGANIZATION AS DESCRIBED IN SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE AND IS EXEMPT FROM FEDERAL AND STATE INCOME TAXES. IHS HAS BEEN CLASSIFIED AS AN ENTITY THAT IS NOT A PRIVATE FOUNDATION WITHIN THE MEANING OF SECTION 509(A) AND QUALIFIES FOR DEDUCTIBLE CONTRIBUTIONS AS PROVIDED IN SECTION 170(B)(1)(A)(VI). IHS RECOGNIZES THE FINANCIAL STATEMENT EFFECTS FROM A TAX POSITION ONLY AFTER DETERMINING THAT THE RELEVANT TAX AUTHORITY WOULD MORE LIKELY THAN NOT SUSTAIN THE POSITION AFTER AN AUDIT BASED ON TECHNICAL MERITS OF THE POSITION. IHS HAS NOT IDENTIFIED ANY UNCERTAIN TAX POSITIONS IN FILED RETURNS THAT REQUIRE DISCLOSURE IN THE ACCOMPANYING FINANCIAL STATEMENTS. PART XI, LINE 2D - OTHER ADJUSTMENTS: CHANGE IN VALUE OF SPLIT-INTEREST AGREEMENTS 181,149. PART XI, LINE 4B - OTHER ADJUSTMENTS: RENTAL EXPENSES -3,230,687. DIRECT FUNDRAISING EXPENSES -11,681. PART XII, LINE 2D - OTHER ADJUSTMENTS: RENTAL EXPENSES 3,230,687. DIRECT FUNDRAISING EXPENSES 11,681. X X X X X X HI HOMEWARD BOUND 50747 50747 1309 10372 50747 50747 1309 10372 11681 39066 0 0 0 0 0 0 0 0 0 CONNIE MITCHELL EXECUTIVE DIRECTOR 196145 0 0 0 0 0 0 0 0 0 196145 0 0 0 LYNNE T UNEMORI DIRECTOR 398855 INTERESTED PERSON LYNNE T. UNEMORI WAS AN OFFICER OF HAWAIIAN ELECTRIC COMPANY, WHICH PROVIDES UTILITY SERVICES IN THE ORDINARY COURSE OF BUSINESS TO THE ORGANIZATION AND ITS CLIENTS 0 JOE VIOLA DIRECTOR 398855 INTERESTED PERSON JOE VIOLA IS AN OFFICER OF HAWAIIAN ELECTRIC COMPANY, WHICH PROVIDES UTILITY SERVICES IN THE ORDINARY COURSE OF BUSINESS TO THE ORGANIZATION AND ITS CLIENTS 0 X 154292 FAIR MARKET VALUE X 1 1500 X 954031 USDA RATES PER MEAL X SCHOOL SUPPLIES 45 6914 FAIR MARKET VALUE X HYGIENE 808 5840 FAIR MARKET VALUE 0 1 0 PART I, COLUMN (B): THE ORGANIZATION IS REPORTING THE NUMBER OF CONTRIBUTIONS RECEIVED EXCEPT FOR FOOD INVENTORY, WHICH IS BASED ON THE NUMBER OF MEALS SERVED BY THE ORGANIZATION. FORM 990, PART III, LINE 1 IHS IS HAWAII'S OLDEST, LARGEST AND MOST COMPREHENSIVE HUMAN SERVICE AGENCY FOCUSED EXCLUSIVELY ON ENDING AND PREVENTING HOMELESSNESS ON OAHU. THE ORGANIZATION SERVES AS A SOCIAL SERVICE SAFETY NET FOR THOSE WHO ARE HOMELESS OR AT RISK FOR HOMELESSNESS IN OUR COMMUNITY THROUGH OUR NINE (9) CORE SERVICES AT (18) SERVICE SITES THAT INCLUDE EMERGENCY, TRANSITIONAL AND SPECIALTY SHELTERS, COMMUNITY MEAL AND FOOD PROGRAMS, HOUSING PLACEMENT AND SUPPORT, SPECIALIZED CASE MANAGEMENT, FAMILY PROGRAMS, HEALTH SERVICES, HOMELESS OUTREACH, EMPLOYMENT SUPPORT AND PUBLIC EDUCATION/ADVOCACY. EACH OF THESE SERVICE LINES ARE DELIVERED TO A DIVERSE CONTINUUM OF SUBPOPULATIONS OF HOMELESS HOUSEHOLDS AND INDIVIDUALS INCLUDING FAMILIES WITH CHILDREN, CHRONICALLY HOMELESS ADULTS WITH BEHAVIORAL HEALTH PROBLEMS, MEDICALLY FRAIL KUPUNA, VETERANS, RELEASED OFFENDERS, TRANSITION AGE YOUTH, LGBTQ ADULTS, AND THOSE IMPACTED BY COGNITIVE IMPAIRMENT THROUGH TRAUMATIC BRAIN INJURY, DEMENTIA, STROKE AND OTHER MEDICAL OR PSYCHIATRIC EVENTS. OUR TRIAGE AND ASSESSMENT PROCESS HELPS STAFF TAILOR INDIVIDUALIZED SERVICE PLANS FOR EACH HOMELESS INDIVIDUAL AND FAMILY IN ORDER TO ADDRESS THE ROOT CAUSES OF THEIR HOMELESS SITUATION, AND PREPARES CLIENTS TO TRANSITION INTO HOUSING WITH THE GOAL OF SELF-SUSTAINABILITY. IHS IS A LEADER IN HOMELESS SERVICES WITH A COMMITMENT TO INNOVATION, IMPROVEMENT IN QUALITY OF CARE, AND DATA ANALYSIS DRIVING OUTCOMES. IHS IS ALSO FOCUSED ON ADVOCACY AND PUBLIC EDUCATION TO ADDRESS THE SYSTEMIC CAUSES OR CONTRIBUTORS OF HOMELESSNESS. PUBLIC AND PRIVATE FUNDING IN THE FORM OF GRANTS, CONTRACT AWARDS, INDIVIDUAL PHILANTHROPY, AND FEE FOR SERVICE INITIATIVES COUPLED WITH CAREFUL COST CONTROL ALLOW US TO CONTINUE VITAL PROGRAMS AND SERVICES DESPITE A CHALLENGING BUSINESS CLIMATE. COMMUNITY SUPPORT FURTHER INCLUDES VOLUNTEER LABOR, IN-KIND DONATIONS, CORPORATE COLLABORATIONS AND OTHER NON-FINANCIAL CONTRIBUTIONS. WE BUILD CAPACITY THROUGH ONGOING STAFF DEVELOPMENT AND TRAINING ACROSS A BROAD ARRAY OF TOPICS ALONG WITH A FOCUS ON CONTINUOUS PROCESS IMPROVEMENT. SINCE 2004, IHS HAS BEEN ACCREDITED BY THE COMMISSION ON ACCREDITATION OF REHABILITATION FACILITIES (CARF), WHICH IS AN INTERNATIONAL THIRD PARTY NONPROFIT ORGANIZATION THAT RIGOROUSLY ASSESSES THE QUALITY OF REHABILITATION PROGRAMS AND ORGANIZATIONAL COMPETENCIES IN MEETING GOVERNANCE AND PROGRAM STANDARDS. 4A. EMERGENCY SHELTER AND FOOD PROGRAMS DURING FY 2025, THE IHS EMERGENCY SHELTER PROGRAM AT SUMNER MEN'S AND KAAAHI WOMEN'S AND FAMILY SHELTERS PROVIDED 83,533 BED NIGHTS TO 1,081 UNDUPLICATED GUESTS. THIS CONSISTED OF 553 SINGLE MEN, 279 SINGLE WOMEN, AND 249 FAMILY MEMBERS (59 FAMILIES). 119 SINGLE MEN, 56 SINGLE WOMEN, AND 27 FAMILIES EXITED INTO TRANSITIONAL OR PERMANENT HOUSING. THE IHS MEAL PROGRAM SERVED 291,594 MEALS THROUGHOUT THE YEAR TO SHELTER GUESTS. THIS INCLUDES THREE MEALS PER DAY AT KAAAHI AND SUMNER EMERGENCY SHELTERS, HALE MAULIOLA HOUSING NAVIGATION CENTER, KAUHALE AND SPECIALTY SHELTERS. IN ADDITION, THE ORGANIZATION OFFERED MONTHLY FOOD DISTRIBUTIONS TO HELP REPLENISH HOUSEHOLD PANTRIES IN THE COMMUNITY. THE HALE MAULIOLA HOUSING NAVIGATION CENTER, WHICH OPENED IN NOVEMBER 2015, ENTERED ITS 10TH YEAR OF SERVICE. IN THE FISCAL YEAR, THE PROJECT SERVED 267 HOMELESS ADULTS FROM SINGLES AND COUPLES HOUSEHOLDS WITH EMERGENCY SHELTER, CASE MANAGEMENT, AND TARGETED HOUSING SERVICES. A TOTAL OF 236 CLIENTS EXITED, WITH 103 (44%) ENTERING INTO HOUSING PLACEMENTS. IHS WAS OPERATING THE TUTU BERT'S HOUSE (TBH 1, 2, 4, AND 5) MEDICAL SPECIALTY SHELTERS FOR HOMELESS ADULTS EXITING LOCAL HOSPITALS AT THE BEGINNING OF THE FISCAL YEAR. TBH4 WAS REPURPOSED AS A LOCATION FOR THE REDEMPTION KAUHALE IN AUGUST 2024. DURING THE FISCAL YEAR, 182 PERSONS WERE SERVED BY THE TBH PROGRAM AND 156 EXITED, WITH 49 (31%) ENTERING INTO HOUSING AND 25 (16%) ENTERING SHELTERS. KALIHI UKA RECOVERY HOUSE (KURH), A SPECIALTY SHELTER FOR HOMELESS ADULTS WITH BEHAVIORAL HEALTH TREATMENT NEEDS, ENTERED ITS SEVENTH YEAR OF SERVICE. KURH SERVED 113 CLIENTS, EXITING 107, OF WHOM 22 (21%) EXITED INTO HOUSING, 4 (4%) TO SHELTERS, AND 47 (44%) TO RESIDENTIAL TREATMENT FACILITIES. REDEMPTION KAUHALE (TRANSITIONAL HOUSING FOR HOMELESS MEN REENTERING THE COMMUNITY FROM JAIL OR PRISON, INCLUDING PROBATIONERS AND PAROLEES) SERVED 72 TOTAL CLIENTS ACROSS THREE PHYSICAL SITES (HALINA, PEARL CITY, AND KALIHI). PAEPAE HOU MEN'S KAUHALE (KAUHALE O KA HO'OLOLI HO'OLA) IS A TRANSITIONAL HOUSING PROGRAM FOR HOMELESS MEN RECOVERING FROM ADDICTIONS WHO HAVE COMPLETED TREATMENT. THE PROGRAM SERVED 22 MEN WITH 10 EXITING TO STABLE HOUSING. ALANA OLA PIHA KAUHALE (FOR HOMELESS ADULTS WITH A PET, SEEKING COMMUNAL LIVING, AND YOUNG ADULTS) HAD A SOFT OPENING IN JANUARY 2025, WITH INFRASTRUCTURE COMPLETED IN MAY AND ALL UNITS ONLINE. 72 INDIVIDUALS WERE SERVED, WITH 17 EXITING TO STABLE HOUSING. KUMU OLA HOU KAUHALE IS A KAUHALE FOR HOMELESS ADULTS. PHASE 1 OPENED IN MARCH 2025 AND SERVES CLIENTS WITH SERIOUS MENTAL ILLNESS, COGNITIVE IMPAIRMENT, AND CHRONIC HOMELESSNESS.. PHASE 2 OPENED IN JUNE 2025, TARGETING SHELTER FOR WORKING AND WORK-READY ADULT MEN, WOMEN, AND COUPLES. THE PROGRAM SERVED 35 PEOPLE WITH 2 EXITING TO STABLE HOUSING. 4B. HOUSING AND OTHER SUPPORTIVE SERVICES PROGRAM: IHS DELIVERS NUMEROUS PROGRAMS THAT FOCUS ON REHOUSING AND STABILIZING INDIVIDUALS AND FAMILIES IN HOUSING, ALONG WITH PROMOTING SELF-SUFFICIENCY. IHS' CONTINUUM OF CARE (COC) HUD- FUNDED HOME AT LAST PERMANENT SUPPORTIVE HOUSING PROGRAM SERVED 78 CHRONICALLY HOMELESS PERSONS BY ASSISTING THEM TO OBTAIN OR REMAIN IN PERMANENT SUPPORTIVE HOUSING DURING THE YEAR. IHS' HOUSING FIRST PROGRAM PROVIDED HOUSING TO 129 HOUSEHOLDS COMPRISING THE MOST VULNERABLE CHRONICALLY HOMELESS. IHS' HOMELESS PREVENTION AND RAPID RE-HOUSING PROGRAMS PROVIDE ASSISTANCE TO HOUSEHOLDS WHO RECENTLY BECAME HOMELESS OR ARE ON THE VERGE OF HOMELESSNESS DUE TO AN EVENT THAT AFFECTED THE HOUSEHOLD SUCH AS JOB LOSS, ILLNESS, ETC. THE STATE HPO RRH PROGRAM ASSISTED 94 HOUSEHOLDS WITH 149 HOUSEHOLD MEMBERS TO ENTER INTO HOUSING WHILE THE HPO HP PROGRAM ASSISTED 201 HOUSEHOLDS WITH 434 HOUSEHOLD MEMBERS TO MAINTAIN HOUSING. TO QUALIFY, THESE HOUSEHOLDS MUST DEMONSTRATE THAT THEY WILL BE SELF-SUFFICIENT FOLLOWING THIS TEMPORARY ASSISTANCE. WE COLLABORATE WITH NUMEROUS OTHER ORGANIZATIONS TO OFFER FINANCIAL MANAGEMENT SKILL BUILDING TO THE PARTICIPANTS IN THIS PROGRAM, AS THESE SKILLS ARE CRITICAL TO MAINTAINING FINANCIAL STABILITY. ALONG WITH HOUSING PROGRAMS, IHS HELPS PEOPLE PREPARE FOR OR SUSTAIN THEMSELVES IN STABLE HOUSING BY PROMOTING A CULTURE OF SELF-RESPONSIBILITY, OFFERING EMPLOYMENT SUPPORT WITH JOB SEARCH, WRITING RESUMES, PREPARING FOR INTERVIEWS AND OTHER SUPPORTIVE EMPLOYMENT COUNSELING THROUGH OUR HELE 2 WORK PROGRAM. 417 PERSONS PARTICIPATED AND 236 GAINED JOBS. THIS ALSO INCLUDES OUR TAKING ROOT URBAN AGRICULTURE PROGRAM WHERE SHELTER GUESTS DEVELOP JOB SKILLS BY PARTICIPATING IN ON-SITE GARDENING CLASSES. THIS PROGRAM HAD 94 PARTICIPANTS, WITH 6 PARTICIPANTS GAINING EMPLOYMENT. ADDITIONALLY, THE NEW LEAF CUSTODIAL, MAINTENANCE, AND LANDSCAPING TRAINING PROGRAM ENROLLED 15 PARTICIPANTS IN ON THE JOB LEARNING PROJECTS, COMPLETING A TOTAL OF 408 PROJECTS, AND RESULTING IN 5 PARTICIPANTS BEING HIRED FOR EMPLOYMENT. KAHAUIKI VILLAGE (PERMANENT HOUSING PROGRAM FOR FORMERLY HOMELESS HOUSEHOLDS) SERVED 159 HOUSEHOLDS (144 FAMILIES AND 15 KUPUNA) COMPRISING 662 INDIVIDUALS (15 KUPUNA, 327 FAMILY, AND 320 CHILDREN) WITH PERMANENT HOUSING, CASE MANAGEMENT, AND SUPPORTIVE PROGRAMS. THE NEGATIVE PROGRAM SERVICE REVENUE REPORTED FOR THE HOUSING AND OTHER SUPPORTIVE SERVICES PROGRAMS IS ATTRIBUTABLE TO RENTAL ACTIVITIES ASSOCIATED WITH THE ORGANIZATION'S SUPPORTIVE HOUSING PROGRAMS. RENTAL EXPENSES EXCEEDED RENTAL INCOME DURING THE FISCAL YEAR, RESULTING IN A NET RENTAL LOSS THAT IS REFLECTED IN PROGRAM SERVICE REVENUE. THE RENTAL ACTIVITY RELATES TO KAHAUIKI VILLAGE AND MAINTENANCE OF HOUSING FACILITIES USED TO FURTHER THE ORGANIZATION'S EXEMPT PURPOSE OF PROVIDING HOUSING AND SUPPORTIVE SERVICES TO INDIVIDUALS AND FAMILIES EXPERIENCING OR AT RISK OF HOMELESSNESS. OTHER SUPPORTIVE SERVICES PROGRAMS INCLUDE SPECIALIZED CASE MANAGEMENT PROGRAMS FOR SHELTER RESIDENTS WHICH MAKE NUMEROUS REFERRALS TO OTHER COMMUNITY SERVICES SUCH AS PRIMARY HEALTH, MENTAL SUBSTANCE ABUSE TREATMENT OR OTHER SOCIAL SERVICES. THE IHS FAMILY PROGRAM SERVED 120 (69 SCHOOL AGED) UNDUPLICATED HOMELESS CHILDREN IN MAINTAINING THEIR ACADEMIC PERFORMANCE THROUGH AFTER-SCHOOL HOMEWORK SUPPORT, ENRICHMENT ACTIVITIES AND COORDINATION WITH CHILDREN'S SCHOOLS. 56 CHILDREN (43 FROM KV AND 23 FROM KAAAHI) PARTICIPATED IN OUR 2025 SUMMER FUN PROGRAM. OUTREACH TEAMS PROVIDE ASSERTIVE OUTREACH AND NEEDS ASSESSMENTS TO UNSHELTERED HOMELESS ADULTS AND FAMILIES, WITH FACILITATION OF SERVICES INCLUDING PSYCHIATRIC EVALUATION, SUBSTANCE ABUSE TREATMENT, AND TRANSITION INTO EMERGENCY SHELTER AND STABLE HOUSING. THE TEAMS ENGAGED 1,790 UNDUPLICATED CLIENTS. THEY PROVIDED INTENSIVE SERVICES TO 602 INDIVIDUALS IN URBAN HONOLULU, WAIKIKI, MOILIILI, EAST HONOLULU, AND WINDWARD OAHU. RELOCATION SERVICES ASSISTED 121 HOMELESS HOUSEHOLDS (103 SINGLES AND 18 FAMILIES) TOTALING 158 PERSONS TO RETURN TO THEIR FAMILIES AND COMMUNITIES OF ORIGIN ON THE NEIGHBOR ISLANDS AND THE CONTINENTAL US. 4C. COMMUNITY BASED CASE MANAGEMENT PROGRAM: IHS' CCS CASE MANAGEMENT PROGRAM SERVED 378 ADULT CONSUMERS WHO HAVE SERIOUS MENTAL ILLNESS (SMI). THE HOMELESS INTENSIVE CASE MANAGEMENT PLUS (HICM+) PROGRAM SERVED 371 HIGH UTILIZER ADULT CLIENTS WITH SUSPECTED SEVERE MENTAL ILLNESS. TARGETED OUTCOMES INCLUDED REDUCING HOSPITALIZATIONS, ARRESTS AND LINKAGE TO TREATMENT. THE CIS PROGRAM SERVED 110 HOMELESS ADULTS WITH MEDICAL NEEDS WHO REQUIRES HOUSING NAVIGATION TO ACHIEVE AND SUSTAIN HOUSING. 4D. VOLUNTEER PROGRAM: VOLUNTEERS PARTICIPATED IN ACTIVITIES RANGING FROM SERVING MEALS, ASSISTING WITH SHELTER PROJECTS, TUTORING CHILDREN, PREPARING OR EVALUATING CLIENT RESUMES, OFFICE ASSISTANCE, CONDUCTING DONATION DRIVES, PRO-BONO PROFESSIONAL SERVICES, ETC. IN FY 2025, 1,018 INDIVIDUAL VOLUNTEERS DONATED OVER 4469 HOURS AND 327 GROUPS (AVERAGE 7 PEOPLE PER GROUP) DONATED 6,093 HOURS OF ASSISTANCE. THESE CONTRIBUTIONS OF TIME AND EFFORT ARE CONTINUING EVIDENCE OF COMMUNITY ALOHA AND COMMITMENT TO OUR MISSION OF ENDING HOMELESSNESS. 4E. MEDICAL SERVICES: IN FY 2025 IHS MEDICAL SERVICES CONTINUED TO PROVIDE CONTRACTED PSYCHIATRY SERVICES IN ADDITION TO SUPPORTING THE SHELTERS WITH MEDICATION MANAGEMENT, WOUND CARE, AND REFERRALS TO URGENT OR PRIMARY CARE. 4,440 VISITS (INCLUDING 752 FOR PSYCHIATRIC CARE) WERE PROVIDED TO 931 INDIVIDUALS. THE IMI OLA PIHA HOMELESS TRIAGE AND TREATMENT CENTER ENTERED ITS SECOND YEAR OF SERVICE. IN FY 2025, THE PROGRAM SERVED 233 CLIENTS, WITH 72% EXITS TO SUCCESSFUL DESTINATIONS ( 8 TO PERMANENT HOUSING, 114 TO TRANSITIONAL HOUSING, 46 TO OTHER SHELTERS.) OF THESE, 130 ENTERED RESIDENTIAL OR OUTPATIENT TREATMENT. FORM 990, PART VI, SECTION A, LINE 2 ROBERTA "BERT" DU TEIL (EMERITUS MEMBER) AND CLAUDE "DUKE" DU TEIL, (DIRECTOR) HAVE A FAMILY RELATIONSHIP. LYNNE UNEMORI (CHAIR - EXTERNAL AFFAIRS, DEVELOPMENT) AND JOE VIOLA (CHAIR - INTERNAL AFFAIRS COMMITTEE) HAVE A BUSINESS RELATIONSHIP. FORM 990, PART VI, SECTION B, LINE 11B THE AUDIT COMMITTEE REVIEWS AND APPROVES THE FORM 990 PRIOR TO FILING. THE FORM 990 WAS SENT TO ALL MEMBERS OF THE BOARD OF DIRECTORS PRIOR TO FILING THE FORM. FORM 990, PART VI, SECTION B, LINE 12C ALL BOARD MEMBERS AND OFFICERS UNDERSTAND THAT THEY HAVE A DUTY TO DISCLOSE CONFLICTS OF INTEREST ON AN ONGOING BASIS. IN ADDITION, ALL BOARD MEMBERS AND OFFICERS MUST RESPOND ANNUALLY TO A QUESTIONNAIRE TO IDENTIFY ANY CONLICTS OF INTEREST. ANY CONFLICTS THAT ARISE ARE REVIEWED BY THE NOMINATIONS/GOVERNANCE COMMITTEE OF THE BOARD AND ANY MEMBER WITH A CONFLICT RECUSES HIMSELF/HERSELF FROM PARTICIPATION IN ANY DELIBERATIONS AFFECTING TRANSACTIONS RELATED TO THE CONFLICT. FORM 990, PART VI, SECTION B, LINE 15A THE COMPENSATION OF THE EXECUTIVE DIRECTOR IS DETERMINED BY THE BOARD OF DIRECTORS. THE BOARD CONSIDERS SALARY RANGES OF COMPARABLE ENTITIES AS WELL AS THE FINANCIAL SITUATION OF THE ORGANIZATION. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE AVAILABLE TO THE PUBLIC UPON REQUEST. FORM 990, PART XI, LINE 9: CHANGE IN VALUE OF SPLIT INTEREST AGREEMENTS 181,149.