2024-04-02T06:10:33-04:00 2023-12-31 990 2023-01-01 751447986 INTOUCH CREDIT UNION % KENT L LUGRAND INTO 2142911776 PO BOX 250169 PLANO TX 750250169 Robert McDonald SVP-CFO 2024-04-02 false 2023 2023-04-26 12:10:37Z KENT L LUGRAND PO BOX 250169 PLANO TX 750250169 59467920 false X ITCU.ORG X 1974 TX The credit union is a member owned cooperative financial institution that provides Lending and Deposit services to its membership. 9 9 265 16 79196 0 0 0 43261067 42366668 2735795 10745493 1409897 4834099 47406759 57946260 0 0 2870211 9193725 17386333 16789907 0 0 0 32012747 38992781 52269291 64976413 -4862532 -7030153 1046983946 920409034 965738083 842162962 81245863 78246072 The credit union is a member owned cooperative financial institution that provides Lending and Deposit services to its membership. false false 9538553 0 12926317 The credit union provides multiple types of deposit products and services to its members including savings checking money market and certificates of deposit. The credit union held $785 million of deposits for its 86,649 members as of December 31 2023. The credit union opened 2,843 new memberships in 2023. Excess deposits not used for Lending purposes are used to purchase investments in order to generate Investment Interest Income and related Investment Gains and or Losses on Investment Sales. 9093310 0 37079757 The credit union grants Auto Real Estate Credit Card loans along with other lending activities to its members. In 2023 the credit union granted $60 million in loans to its members. 3382963 0 3325025 The credit union provides a multitude of delivery and service support options to its membership. The credit union ended 2023 with 18 branches in 3 states as well as providing telephonic web-based mobile and in-person service delivery channels to its members in order for them to conduct their financial business. 22014826 false false false false false false false false false true true false false true false false false false false false false false false false false false false false true false true false false false false false false false false false false false false false true 32057 0 true 265 true true true false false false false false false false X 9 9 false false false false true true true true true false true true true true true true true true true true false TX X Robert McDonald 2142911776 PO BOX 250169 PLANO TX 750250169 Nancy Pressel Board Chairperson 2.00 0.00 X 0 0 0 John Roberts Board Vice Chairperson 2.00 0.00 X 0 0 0 Jodie Robinson Board Secretary 2.00 0.00 X 0 0 0 Theresa Tschirky Board Director 2.00 0.00 X 0 0 0 Terri Bryant-Harrell Board Director 2.00 0.00 X 0 0 0 John Shinneman Board Deputy Secretary 2.00 0.00 X 0 0 0 Robert Daniel Crouse Board Treasurer 2.00 0.00 X 0 0 0 Jon Hardesty Board Deputy Treasurer 2.00 0.00 X 0 0 0 Michael Gallo Board Director 2.00 0.00 X 0 0 0 Kent L Lugrand President-CEO 65.00 0.00 X 986207 0 0 Robert McDonald SVP-CFO 60.00 0.00 X 315752 0 0 Thomas Condos SVP-CIO 50.00 0.00 X 265267 0 0 Sammie Cantrell SVP-CRO 50.00 0.00 X 252372 0 0 Bridger Robinson SVP-CLO 50.00 0.00 X 263236 0 0 Timothy McCoy SVP-Marketing and Ecommerce 50.00 0.00 X 229409 0 0 Kristen Schmieg-Jester SVP-Delivery Channel Operations 50.00 0.00 X 203801 0 0 Gloria Smith SVP-Retail Branch Officer 50.00 0.00 X 198282 0 0 Matthew Santee VP-Information Technology 50.00 0.00 X 158348 0 0 Daniel Maldonado VP-Chief Retail Executive 50.00 0.00 X 155529 0 0 Chris Oglesbee VP-Retail Operations 50.00 0.00 X 147030 0 0 Karessa Pewtress VP-Chief Retail Executive 50.00 0.00 X 131336 0 0 Tami Gutierrez AVP-Human Resources 50.00 0.00 X 127370 0 0 Melanie Glidwell AVP-Consumer Lending 50.00 0.00 X 126467 0 0 Walter Stanley VP-Business Lending and Payment Ser 50.00 0.00 X 144250 0 0 Justin Trosclair VP-Contact Center 50.00 0.00 X 112263 0 0 3816919 0 0 21 true true false 0 0 0 0 0 0 0 0 Loan Revenue 522130 37196815 37196815 0 0 Service Delivery Income 522130 3350358 3271162 79196 0 Deposit Revenue 522130 1819495 1819495 0 0 42366668 10913978 10913978 0 0 0 0 0 0 0 0 0 0 116909 0 0 0 116909 0 116909 0 0 116909 346697 1006478 372791 1148869 -26094 -142391 -168485 -168485 0 0 0 0 0 0 0 0 0 0 0 0 0 0 SERP Investment Gains 522130 4606077 4606077 0 0 SW Corp FCU Liquidation Distribution 522130 110305 110305 0 0 CURQL Fund Distribution - Escrow 522130 808 808 0 0 4717190 57946260 57750155 79196 116909 9193725 9193725 2864042 0 2864042 0 0 0 0 0 10538339 0 10538339 0 484751 0 484751 0 1908748 0 1908748 0 994027 0 994027 0 0 0 0 0 562122 0 562122 0 155424 0 155424 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1282684 0 1282684 0 2495228 0 2495228 0 3279975 0 3279975 0 0 0 0 0 2164778 0 2164778 0 218821 0 218821 0 0 0 0 0 61811 0 61811 0 11641569 0 11641569 0 0 0 0 0 2449530 0 2449530 0 254403 0 254403 0 Provision for Loan Losses 6088109 6088109 0 0 Professional and Outside Services 5324060 4216775 1107285 0 Loan Servicing Expense 2238946 2238946 0 0 Miscellaneous Operating Expense 775321 277271 498050 0 64976413 22014826 42961587 0 13143419 6920830 18957868 14982836 0 0 9658003 10748931 692246 687932 0 0 851946470 720609296 0 0 2200760 2043931 41407300 10455255 30837305 30952045 42460557 42328243 72078259 87078010 0 0 0 0 5009059 4056980 1046983946 920409034 142624692 57465816 0 0 0 0 0 0 0 0 0 0 0 0 0 0 823113391 784697146 965738083 842162962 X 0 0 0 0 81245863 78246072 81245863 78246072 1046983946 920409034 X -7030153 6658429 0 0 0 -2628067 X false false false 0 5673641 5673641 0 24876565 4514396 20362169 0 4707440 2714661 1992779 0 5168431 2483176 2685255 0 981223 743022 238201 30952045 0 F 87078010 F 87078010 Member Deposits 784697146 784697146 X X X X false true false Walter Stanley VP-Business Lending and Payment Ser 115580 0 28670 0 0 0 0 0 0 0 144250 0 0 0 Justin Trosclair VP-Contact Center 97183 0 15080 0 0 0 0 0 0 0 112263 0 0 0 Kent L Lugrand President-CEO 538179 0 285028 0 163000 0 0 0 0 0 986207 0 0 0 Robert McDonald SVP-CFO 255682 0 60070 0 0 0 0 0 0 0 315752 0 0 0 Thomas Condos SVP-CIO 215247 0 50020 0 0 0 0 0 0 0 265267 0 0 0 Sammie Cantrell SVP-CRO 204822 0 47550 0 0 0 0 0 0 0 252372 0 0 0 Bridger Robinson SVP-CLO 215686 0 47550 0 0 0 0 0 0 0 263236 0 0 0 Timothy McCoy SVP-Marketing and Ecommerce 189069 0 40340 0 0 0 0 0 0 0 229409 0 0 0 Kristen Schmieg-Jester SVP-Delivery Channel Operations 162521 0 41280 0 0 0 0 0 0 0 203801 0 0 0 Gloria Smith SVP-Retail Branch Officer 168482 0 29800 0 0 0 0 0 0 0 198282 0 0 0 Matthew Santee VP-Information Technology 134698 0 23650 0 0 0 0 0 0 0 158348 0 0 0 Daniel Maldonado VP-Chief Retail Executive 132349 0 23180 0 0 0 0 0 0 0 155529 0 0 0 Part I Line 3 The compensation of the CEO is determined by a subset of the governing body known as the Compensation Committee. The committee uses independent third party firms specializing in executive compensation decisions. All deliberations and decisions are documented in the form of the Committee Minutes. Kent Lugrand President and CEO Home Equity LOC Unsecured X 159412 7863 false false true Jon Hardesty Deputy Treasurer Auto X 32619 20484 false false true Theresa M Tschirky Board Director Auto Credit Card X 29000 24911 false false true John Roberts Vice Chairperson Auto Mortgage X 271502 222450 false false true Robert D Crouse Treasurer Auto Mortgages X 265740 225030 false false true Matthew Santee VP-Information Technology HELOC X 0 48601 false false true Chris Oglesbee VP-Retail Operations Autos X 84836 47035 false false true Karessa Pewtress VP-Chief Retail Executive LOC Credit Card X 0 8545 false false true Gloria Smith SVP-Retail Branch Officer LOC Auto Unsecured X 62088 49318 false false true Timothy McCoy SVP-Marketing and Ecommerce Auto Credit Card X 35248 16969 false false true Kristen Schmeig-Jester SVP-Delivery Channel Operations Credit Card Mortgage X 120000 16726 false false true 687932 Part VI, Section A, Line 6 The credit union is a member owned financial cooperative. Hence the organization has members instead of stockholders who join the credit union via a SEG or community common bond association. Part VI, Section A, Line 7a | Class of the Person:, Nature of their rights:| InTouch Membership, The membership of InTouch Credit Union, in its entirety, has approval authority over certain governing decisions. Examples include, but are not limited to, election of the Board of Directors, merger and acquisitions with other credit unions, etc.| Part VI, Section A, Line 7b | Class of the Person:, Decisions that require their approval:, Nature of their rights:| InTouch Membership, Membership decisions include but are not limited to election of the Board of Directors mergers and acquisitions with other credit unions etc., 1 vote per member| Part VI, Section B, Line 11b Form 990 was reviewed by Senior Management of InTouch CU and forwarded to the credit union's governing body on March 28 2024 with an approval recommendation. A quorum of the Board of Directors was present and reviewed and approved the form content in its entirety there by affirming their governance responsibilities with respect to the data herein. Part VI, Section B, Line 12c InTouch CU has a written Conflict of Interest Policy. The Governing body reviews and approves the policy annually. Each Director Officer and key employee is required to disclose any known conflict of interests that may exist during this annual review process. Part VI, Section B, Line 15 | Name of the Person:, The process used to establish compensation of the person who served in:|, The year in which this process was last undertaken:| Non-CEO Officers and Key Employees, Compensation of officers other than the CEO and key employees is determined by the CEO. Their compensation is determined on position peer comparison data performance and guidance from an independent third party firm specializing in executive compensation., 2023| President-CEO, The compensation of the CEO is determined by a subset of the governing body known as the Compensation Committee. The committee uses independent third party firms specializing in executive compensation decisions. All deliberations and decisions are documented in the form of the Committee Minutes., 2023| Part VI, Section C, Line 19 The organizational governing documents are available to the general public to review upon request at the organization's headquarters. Part XI, Line 9 | Description:, Explanation:, Amount:| Current Expected Credit Loss Adjustment, We implemented CECL as of 10 01 2023 so this adjustment is for the increase in our allowance account to bring our allowance account current to our CECL balance calculation., $-2628067|